Coach Client Advisor
- Location
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 20, 2026
About Coach
Coach is an American luxury fashion house known for its leather goods and accessible-luxury accessories. Headquartered in New York and operating as a member of the Tapestry portfolio, Coach combines contemporary design with craftsmanship, a consumer-first retail model, and an emphasis on inclusivity and brand storytelling.
Coach Sales Associate (Part-time) in Clinton, Connecticut — join Tapestry's retail team to deliver personalised luxury client experiences.
Role & Responsibilities
- Serve as a front-line ambassador of the Coach brand, adhering to Coach Guide to Style and Service standards.
- Deliver an elevated, personalised shopping experience and build lasting client relationships through styling, product expertise, and fashion advice.
- Drive sales through cross-selling, upselling and tailored recommendations; develop and execute personal sales plans to meet individual and store KPIs.
- Use mobile POS, clienteling tools and social selling platforms (including short-form video and live-stream shopping) to capture client data and encourage repeat purchases.
- Perform daily store operations including cash wrap, processing transactions (purchases, returns, exchanges, online pickups), inventory receiving and replenishment, and visual merchandising.
- Maintain a clean, organised and well-stocked sales floor and stockroom while following POS, asset protection and retail policies.
- Source new customers, follow up to close sales and support omni-channel fulfilment and clienteling activities.
- Collaborate with teammates across functional areas and participate in brand initiatives, training programs and inclusion activities.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience strongly preferred.
- Proven ability to operate POS systems and familiarity with Mobile POS (iPad/laptop), walkie-talkie use and basic retail technology.
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Capable of regular lifting of 25 lbs (up to 50 lbs occasionally), climbing, bending, kneeling and moving merchandise in a retail environment.
- Social media savvy with experience in short-form video, live-stream shopping or video product demos is preferred.
Skills
Experience
At least one year of retail or sales experience is required; prior experience in luxury retail, clienteling and omni-channel selling is preferred.
Education
High school diploma or equivalent required; some college coursework or retail-specific training preferred.
Workplace
The role is situated in Clinton, Connecticut, USA — conveniently close to New Haven.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends New York creative energy with a collaborative, consumer-centric retail culture influenced by the broader Tapestry family. The workplace emphasises inclusivity, professional development and a bias for action to meet customer and business needs.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Associate», «Style Advisor», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.