Coach Casual Sales Associate
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While this position is no longer receiving submissions as of April 16, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Employment
- Part-Time
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is a globally recognised luxury leather‑goods and accessories brand and is part of the Tapestry group. The brand is known for contemporary American craftsmanship, accessible luxury positioning and an emphasis on elevated client service across retail and wholesale channels.
Coach seeks a Casual Sales Associate in New York — part‑time retail role delivering client service, selling leather goods and supporting store operations.
Role & Responsibilities
- Deliver exceptional, personalised customer service and achieve individual sales targets through active client engagement and product expertise.
- Build and maintain client relationships via proactive clienteling, follow‑up and CRM updates to drive repeat business.
- Execute visual merchandising and product presentation according to brand standards to optimise selling space and conversion.
- Operate the point‑of‑sale system accurately, handle cash/transactions and process returns/exchanges in line with store policies.
- Receive, unpack and process merchandise, maintain stockroom organisation and assist with inventory counts and stock replenishment.
- Support loss‑prevention measures, maintain store appearance and ensure compliance with health, safety and operational procedures.
- Participate in store events, promotions and team briefings; adapt to changing priorities during peak trading periods.
Qualifications
- Proven retail sales aptitude with a focus on delivering high‑quality client service; luxury retail experience preferred.
- Professional, polished appearance and strong interpersonal skills appropriate to a luxury retail environment.
- Flexible availability including evenings, weekends and public holidays.
- Reliable team player capable of working in a fast‑paced store environment and meeting sales targets.
- Right to work in the country of employment.
Skills
Experience
Entry‑level to 2 years of retail or luxury sales experience preferred; experience in handbag, leather goods or accessories sales is an advantage.
Education
High school diploma or equivalent; vocational training in retail or luxury goods is a plus.
Workplace
This position is based in New York, New York, USA.
Culture
Coach emphasises craftsmanship, contemporary design and client‑centric service while operating within the broader Tapestry organisation. The retail culture values professionalism, mentorship and on‑the‑job development, with teams focused on delivering elevated in‑store experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Sales Advisor», «Client Advisor», «Store Sales Representative», «Retail Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.