Coach Casual Sales Associate
Coach seeks a Casual Sales Associate in New York — part‑time retail role delivering client service, selling leather goods and supporting store operations.
Overview
Coach is a globally recognised luxury leather‑goods and accessories brand and is part of the Tapestry group. The brand is known for contemporary American craftsmanship, accessible luxury positioning and an emphasis on elevated client service across retail and wholesale channels.
Role & Responsibilities
- Deliver exceptional, personalised customer service and achieve individual sales targets through active client engagement and product expertise.
- Build and maintain client relationships via proactive clienteling, follow‑up and CRM updates to drive repeat business.
- Execute visual merchandising and product presentation according to brand standards to optimise selling space and conversion.
- Operate the point‑of‑sale system accurately, handle cash/transactions and process returns/exchanges in line with store policies.
- Receive, unpack and process merchandise, maintain stockroom organisation and assist with inventory counts and stock replenishment.
- Support loss‑prevention measures, maintain store appearance and ensure compliance with health, safety and operational procedures.
- Participate in store events, promotions and team briefings; adapt to changing priorities during peak trading periods.
Qualifications
- Proven retail sales aptitude with a focus on delivering high‑quality client service; luxury retail experience preferred.
- Professional, polished appearance and strong interpersonal skills appropriate to a luxury retail environment.
- Flexible availability including evenings, weekends and public holidays.
- Reliable team player capable of working in a fast‑paced store environment and meeting sales targets.
- Right to work in the country of employment.
Skills
Experience
Entry‑level to 2 years of retail or luxury sales experience preferred; experience in handbag, leather goods or accessories sales is an advantage.
Education
High school diploma or equivalent; vocational training in retail or luxury goods is a plus.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Coach emphasises craftsmanship, contemporary design and client‑centric service while operating within the broader Tapestry organisation. The retail culture values professionalism, mentorship and on‑the‑job development, with teams focused on delivering elevated in‑store experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.