Coach Cash‑Wrap Associate
Coach in New York (SoHo) seeks a Temporary Sales Support Associate (part‑time) to operate POS, manage stockroom and execute visual merchandising.
Overview
Coach is a global American luxury fashion house and member of the Tapestry portfolio. The brand is known for leather goods and ready‑to‑wear with a modern, crafted aesthetic and positions itself as both heritage and contemporary. As part of Tapestry, Coach operates within a multi‑brand organization that emphasizes inclusivity, innovation and employee development.
Role & Responsibilities
- Greet clients warmly, anticipate needs and deliver personalized customer service at the sales floor and cash wrap.
- Operate point‑of‑sale systems accurately, manage cash/media per policy, and promote add‑ons such as gift cards.
- Receive, process and organize shipments and transfers; report inventory discrepancies and maintain a tidy stockroom.
- Replenish stock levels on the sales floor and execute visual merchandising updates to brand standards.
- Support in‑store marketing and social engagement as a local brand ambassador.
- Adhere to Loss Prevention guidelines and maintain housekeeping standards throughout the store.
- Assist the sales team with customer requests, including cross‑selling and capturing client information where permitted.
Qualifications
- Minimum 1+ year of retail experience (cashier, stock or sales experience preferred), ideally within a luxury or premium retail environment; combination of education and experience considered.
- Proven cash‑handling and POS operation experience with strong attention to detail.
- Familiarity with fashion trends and competitor activity in the marketplace.
- Excellent verbal communication and customer service skills; strong English proficiency.
- Ability to multitask in a fast‑paced retail environment and to work a flexible schedule including nights, weekends and peak periods.
- Physical ability to lift regularly up to 25 lbs and occasionally up to 50 lbs, and to climb, bend and maneuver throughout the sales floor and stockroom.
Skills
Experience
At least 1 year of retail experience, preferably with cashier and stockroom responsibilities; luxury retail experience preferred.
Education
High school diploma or equivalent; combination of education and retail experience will be considered.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.631 open roles in New York, including 1156 posted recently. The broader New York area accounts for 1.750 active listings on Cerulean, 1174 of which are new. In USA as a whole, Cerulean currently features 3.477 open positions, with 1364 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 21.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends heritage craftsmanship with contemporary design and operates within the broader Tapestry organization, fostering an inclusive and collaborative environment. The brand emphasizes customer focus, creativity and continuous learning while encouraging employees to deliver elevated service and uphold brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.