Coach Cashier

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach seeks a Cashier to deliver exceptional customer service at the point of sale while maintaining operational accuracy and supporting brand excellence. The role requires friendly, efficient checkout service, promotion of the Insider Program and gift card offerings, accurate cash handling, and processing of returns and repairs in compliance with company standards. This temporary, part-time position is ideal for candidates with retail or cashier experience seeking flexible scheduling in a fast-paced luxury retail environment.

Role & Responsibilities

• Deliver exceptional customer service at checkout with warm greetings and genuine interactions that create lasting impressions aligned with Coach Service standards
• Promote the Insider Program, add-on sales, and gift card offerings to enhance customer lifetime value
• Maintain accuracy in cash handling, media management, and strict compliance with all financial and operational policies
• Process customer returns, repairs, and damaged merchandise according to company standards and complete end-of-shift audits with management
• Keep the cashwrap organized, clean, and properly stocked; monitor equipment functionality and report issues promptly to management
• Assist in training and mentoring cashiers to uphold service excellence and operational consistency

Qualifications

• One or more years of experience in cashier or retail roles; luxury retail experience preferred
• Proficiency with point-of-sale (POS) systems, mobile technology, and basic computer skills
• Ability to work in a fast-paced, high-volume retail environment
• Strong English language proficiency
• Physical ability to lift at least 25 pounds regularly and up to 50 pounds occasionally; ability to climb, bend, kneel, and maneuver the sales floor and stockroom
• Flexibility to work varied schedules including nights, weekends, peak seasons, and public holidays

Skills

Experience

One or more years of experience in cashier or retail roles; luxury retail experience is preferred. A combination of education and relevant retail experience will be considered.

Education

High school diploma or equivalent preferred; additional formal education or relevant certifications may substitute for retail experience.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.