- Location
- 18 Lightcap Road, Building 11, Suite 101 (View map)Pottstown, PA 19464USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 21, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach seeks a detail-oriented Cashier to deliver exceptional customer service at the checkout in a dynamic luxury retail environment. This temporary position requires accuracy in cash handling, payment processing, and operational compliance, whilst serving as a brand ambassador and promoting the Insider Program. The ideal candidate will possess retail experience, proficiency with POS systems, and the ability to thrive in a fast-paced setting.
Role & Responsibilities
- Deliver exceptional customer service at checkout by greeting customers warmly and creating a lasting impression aligned with Coach Service standards
- Act as an ambassador for the Insider Program by promoting add-on sales, gift cards, and customer enrollment
- Maintain accuracy in cash handling, media management, and strict compliance with all operational policies
- Process returns, repairs, and damaged goods according to company standards; complete end-of-shift audits with management
- Keep the cashwrap organized and clean; monitor equipment and report maintenance issues promptly
- Assist in training and mentoring fellow cashiers to uphold service excellence and operational integrity
Qualifications
- 1+ years of experience in cashier or retail roles; luxury retail experience preferred
- Proficiency with POS systems, mobile technology, and basic computer applications
- Strong English language proficiency
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally); capability to climb, bend, kneel, and maneuver sales floor and stockroom
- Ability to work a flexible schedule including nights, weekends, peak season, and high-traffic retail days
Skills
Experience
1+ years in cashier or retail roles; luxury retail experience preferred. A combination of education and experience will be considered.
Workplace
This position is based in Pottstown, Pennsylvania, USA, within easy reach of Philadelphia.
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Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Checkout Associate», «Point of Sale Associate», «Sales Cashier», «Retail Cashier», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
