Coach Cashier
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $17.60–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 5, 2026
About Coach
Coach is a global fashion house renowned for its leather goods and accessories. Part of the Tapestry portfolio, Coach blends New York heritage with contemporary design and a focus on craftsmanship, inclusive customer experiences, and brand storytelling.
Coach — Cashier (part-time) in Ottawa, ON. Join Coach's retail team to deliver exceptional service at the cashwrap.
Role & Responsibilities
- Deliver warm, efficient customer service at the cashwrap, ensuring a high-quality final impression for every client.
- Operate POS systems to process sales, returns, repairs, and exchanges in accordance with company standards.
- Promote the Insider Program, gift cards, and relevant add-on sales to maximise conversion and average transaction value.
- Maintain strict accuracy in cash handling, media management and end-of-shift audits; escalate discrepancies per policy.
- Keep the cashwrap and related equipment organised and operational; report malfunctions and supply needs promptly.
- Assist in training and mentoring cashiers to maintain service consistency and operational excellence.
- Perform physical tasks as required, including stockroom movement and occasional lifting up to 50 lbs.
Qualifications
- Minimum of 1 year experience in cashier or retail roles; luxury retail experience preferred.
- Proven competence with POS systems, mobile technology and basic computer applications.
- Demonstrated ability to work in a fast-paced, high-traffic retail environment with a flexible schedule (nights, weekends, peak periods and public holidays).
- Strong verbal English proficiency.
- Physical capability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend and kneel.
Skills
Experience
At least one year of hands-on cashier or retail experience; prior luxury retail or high-volume store experience is preferred. Experience training or mentoring peers is an asset.
Education
High school diploma or equivalent; a combination of education and relevant retail experience will be considered.
Workplace
The successful candidate will be located in Ottawa, Ontario, Canada.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach emphasises inclusive, customer-centric retail experiences and values creativity, courage and continuous learning. As part of Tapestry, the brand promotes diversity, development and collaborative teamwork across its global network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cash Wrap Associate», «Retail Cashier», «Point-of-Sale Specialist», «Client Experience Cashier», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.