Coach Cashier

Location
Seniority Mid-Level
Posted ✦ Today
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Coach Cashier in New York City — retail cashier role delivering luxury client service and precise POS operations at Coach.

Overview

Coach is an American luxury accessories and lifestyle brand known for refined leather goods and contemporary design. As part of the Tapestry portfolio, Coach operates a global retail network and emphasises product craftsmanship, elevated client experiences and ongoing career development for retail teams.

Role & Responsibilities

  • Execute accurate point-of-sale transactions including cash, card and alternative tenders while ensuring strict adherence to cash-handling procedures and tender reconciliation.
  • Deliver personalised, luxury-level client service and clienteling to build long-term relationships and drive repeat business.
  • Process returns, exchanges and refunds in accordance with company policy and maintain detailed transaction records.
  • Support visual merchandising standards around the checkout area and ensure the sales floor and back-of-house are neat, secure and replenished.
  • Perform drawer counts, prepare deposits and reconcile discrepancies at shift change; escalate irregularities to store management.
  • Comply with loss-prevention, security and cash-control procedures, participating in audits as required.
  • Assist with store opening and closing duties, team handovers and ad-hoc operational tasks to support smooth store functioning.
  • Communicate product knowledge and current promotions to clients; coordinate with sales associates to optimise conversion and average transaction value.

Qualifications

  • High school diploma or equivalent.
  • Proven experience handling cash and operating point-of-sale systems; 2+ years retail or cashier experience preferred, luxury retail experience advantageous.
  • Demonstrated accuracy and reliability in tender reconciliation and drawer management.
  • Excellent interpersonal skills with an aptitude for delivering high-quality client service in a premium retail environment.
  • Availability to work flexible retail hours including evenings, weekends and holidays; ability to stand for extended periods.

Skills

Cash handling and tender reconciliation Point-of-sale (POS) operation Clienteling and luxury customer service Returns and exchanges processing Visual merchandising fundamentals Loss prevention and inventory control Basic numeracy and transaction accuracy Clear verbal communication and teamwork

Experience

Minimum of 2 years of retail cashiering or point-of-sale experience; prior experience in premium or luxury retail preferred.

Education

High school diploma or equivalent.

Workplace

This position is based in New York City, New York, USA. Cerulean lists 39 open roles in New York City, including 11 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Coach cultivates a collaborative, client-centred retail culture that values craftsmanship and elevated service. The brand emphasises professional development for store teams, a polished in-store experience and a fast-paced environment where attention to detail and personal initiative are rewarded.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.