Coach Cashier

Location
Seniority Mid-Level
Posted ✦ Today
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Coach in New York seeks a Cashier to manage POS operations, guest service and cash handling in a premium retail environment.

Overview

Coach is an American luxury fashion house renowned for its leather goods and accessible-luxury ready-to-wear. As part of Tapestry, Inc., Coach operates an international retail network and emphasises craftsmanship, elevated customer experiences and commercial excellence across physical and digital channels.

Role & Responsibilities

  • Operate the point-of-sale (POS) with accuracy, processing sales, returns, exchanges and multi‑tender transactions in accordance with company procedures.
  • Manage cash handling and drawer reconciliation, ensuring adherence to cash-control and loss-prevention policies.
  • Deliver high-calibre client service: actively engage customers, drive conversion through product knowledge and appropriate cross-sell/up-sell.
  • Maintain visual standards on the sales floor and at the checkout, ensuring merchandise presentation and store housekeeping meet brand guidelines.
  • Collaborate with the store team on daily operational tasks, including stock replenishment, inventory counts and receiving procedures.
  • Report and escalate customer issues, discrepancies or suspicious activity to store leadership in a timely manner.

Qualifications

  • High school diploma or equivalent required; further retail, hospitality or customer-service training advantageous.
  • Proven experience with cash handling and POS operations; prior retail experience preferred, luxury retail experience a plus.
  • Demonstrable numeracy, attention to detail and integrity in financial transactions.
  • Excellent verbal communication and interpersonal skills, with a client-focused demeanour.
  • Flexibility to work retail shifts including evenings, weekends and peak sale periods.

Skills

Cash handling and drawer reconciliation Point-of-sale (POS) operations Customer engagement and sales conversion Returns and exchange processing Visual merchandising standards and store presentation Loss prevention awareness Inventory replenishment and basic stock controls

Experience

Typically 1–3 years of retail or cashier experience with documented cash-handling responsibility; experience within a luxury or premium retail environment is preferred.

Education

High school diploma or equivalent; vocational training in retail or hospitality is advantageous.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Coach cultivates a client-centric, team-oriented retail culture that values craftsmanship, commercial rigour and personal development. Employees are expected to deliver refined service while contributing to a fast-paced, visually driven merchandising environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.