Coach Cashier

Location
Seniority Junior
Posted ✦ Today

Coach is hiring a Cashier in New York to deliver premium client service and accurate POS transactions for its retail store.

Overview

Coach is a premium American luxury accessories and lifestyle brand, known for its heritage leather goods and contemporary design. The brand operates globally and is part of Tapestry, Inc., a parent company that includes other established luxury labels. Coach positions often combine artisanal product expertise with high standards of client service in flagship stores and boutiques worldwide.

Role & Responsibilities

  • Operate the point-of-sale system accurately to process sales, returns, exchanges, gift cards and other payment types.
  • Maintain cash drawer integrity through timely reconciliation, accurate cash handling and adherence to cash controls.
  • Deliver exceptional client service through attentive, personalised interactions and effective problem resolution.
  • Support visual merchandising and stock replenishment to ensure the sales floor meets brand presentation standards.
  • Execute loss prevention procedures, observe suspicious activity and follow company security protocols.
  • Assist with receiving, tagging and organizing incoming merchandise and supporting inventory counts.
  • Manage transaction paperwork and maintain accurate records in accordance with company policies.
  • Contribute to a collaborative store environment by supporting colleagues during peak periods and store events.

Qualifications

  • High school diploma or equivalent preferred.
  • Demonstrable numeracy and strong attention to detail for accurate cash handling and reconciliation.
  • Excellent interpersonal and communication skills with a customer-first orientation.
  • Reliable availability including evenings, weekends and holiday periods as required by retail schedules.
  • Ability to stand and perform repetitive tasks for extended periods and to lift/deliver merchandise as needed.

Skills

Cash handling and drawer reconciliation Point-of-sale (POS) systems operation Customer service and clienteling Credit/debit and digital payment processing Visual merchandising support and floor replenishment Loss prevention and shrink-reduction procedures Basic computer literacy (store systems, email)

Experience

1–3 years of retail cashier or customer-facing sales experience, preferably in premium or luxury retail environments. Prior experience handling high-value transactions and following brand service standards is advantageous.

Education

High school diploma or equivalent preferred; additional retail, hospitality or customer-service training is a plus.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Coach emphasizes craftsmanship, elevated client service and a polished retail experience. The workplace culture values collaboration, professional development and a customer-centric approach consistent with its positioning within the Tapestry family of brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.