Coach Cashier
Coach is hiring a Cashier II (Sales Support Associate) in Merrimack, NH — retail role focused on POS, stockroom operations and customer service.
Overview
Coach is a global American luxury fashion house known for its leather goods and ready-to-wear collections, and is part of the Tapestry portfolio of brands. With roots in New York and a focus on craftsmanship, Coach emphasizes creativity, accessible luxury and inclusive customer experiences across its global retail network.
Role & Responsibilities
- Deliver exceptional customer service at the cash wrap: greet customers, operate POS accurately, execute email/name capture where permitted, and close transactions with a strong brand impression.
- Support sales through suggestive selling, gift card promotion, and timely communication with sales team and management regarding customer needs and stock availability.
- Receive, scan and process incoming shipments and transfers; verify carton and store information and notify management of discrepancies.
- Manage back-of-house inventory: organize stockroom, replenish sales floor, conduct cycle counts and participate in scheduled physical inventories.
- Execute visual merchandising and housekeeping standards on the sales floor; react to sell-through and adjust product presentation and allocation as directed.
- Adhere to company loss prevention procedures and maintain cash/POS media in compliance with Coach policies.
Qualifications
- 1–3 years of retail experience (cashiering, stockroom or sales), preferably in a luxury retail environment.
- High school diploma or equivalent required; college degree preferred.
- Ability to work a flexible schedule including nights, weekends, holidays and peak retail events.
- Physical ability to perform fast-paced retail work, including frequent lifting (up to 25 lbs) and occasional lifting of cartons up to 50 lbs, bending, kneeling and climbing.
- Legal authorization to work in the U.S. and ability to comply with company scheduling and availability expectations.
Skills
Experience
1–3 years of prior retail experience with hands-on cashier and stockroom responsibilities; experience in luxury or premium retail preferred.
Education
High school diploma or equivalent; college degree preferred.
Workplace
This position is based in Merrimack, New Hampshire, USA, within easy reach of Boston. Cerulean lists 7 open roles in Merrimack. The broader New Hampshire area accounts for 8 active listings on Cerulean. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 17.75 per hour.
Benefits
Health benefits (medical, dental, vision), life insurance and disability insurance; eligibility for 401(k) savings plan; paid time off for wellness and vacation; employee discounts and incentive compensation.
Culture
Coach operates within the Tapestry group and combines New York heritage with a contemporary creative vision. The brand emphasizes inclusivity, collaboration and a customer-centric retail culture, valuing creativity, adaptability and a results-driven mindset among store teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.