Coach Cashier III
About Coach
Coach is an American premium leather-goods and accessories house known for modern craftsmanship and accessible luxury. As part of the Tapestry group, the brand operates a global retail network and emphasizes elevated client service, product quality, and a contemporary approach to heritage design.
Coach seeks a Cashier III in New York, NY to deliver premium client service and accurate point-of-sale operations.
Role & Responsibilities
- Execute accurate, efficient point-of-sale transactions including cash, card and digital payments while maintaining strict cash-handling discipline and end-of-shift reconciliation.
- Deliver exemplary client service consistent with Coach’s brand standards, building rapport with guests, supporting clienteling initiatives and assisting with VIP service when required.
- Process returns, exchanges and layaways in accordance with store policy and ensure proper documentation for all transactions.
- Support sales floor operations through visual merchandising maintenance, replenishment of stock, and upkeep of product displays to uphold brand presentation.
- Observe loss-prevention procedures, report discrepancies or suspicious activity, and collaborate with the store leadership team to maintain a secure retail environment.
- Assist with inventory receiving, tagging and system updates, and contribute to ad-hoc retail tasks during peak periods or promotional events.
Qualifications
- Proven track record of reliable cash handling and point-of-sale operation with strong attention to numerical accuracy.
- Demonstrable client-facing retail experience; prior luxury or premium-brand retail experience preferred.
- Professional demeanour, polished communication skills, and the ability to deliver service tailored to a high-end clientele.
- Availability to work flexible retail hours including evenings, weekends and peak seasonal periods.
- Legal authorization to work in the hiring country.
Skills
Experience
Typically 1–3 years of retail, cashier, or customer-facing experience; experience within luxury or premium-brand retail is preferred and will be considered an asset.
Education
High school diploma or equivalent; vocational training in retail or hospitality is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a service-oriented retail culture that values craftsmanship, modern design sensibility and elevated client interactions. The retail environment is collaborative and fast-paced, rewarding attention to brand standards and strong interpersonal skills.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Cashier», «Point-of-Sale Associate», «Client Services Cashier», «Sales Cashier», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.