Coach Cash Operations Associate

Location
Seniority Mid-Level
Posted ✦ Today
Apply ⟼

Coach seeks a Cashier III in New York, NY — manage POS transactions, cash reconciliation and deliver luxury client service in a flagship retail setting.

Overview

Coach is an American luxury fashion house renowned for its heritage leather goods and contemporary accessories. Operating globally, the brand is part of Tapestry, Inc., a portfolio of luxury and lifestyle labels, and is recognized for elevated client service, product craftsmanship and a retail network that blends boutique experience with commercial rigor.

Role & Responsibilities

  • Execute accurate and efficient point-of-sale transactions including sales, returns, exchanges and gift receipts while maintaining compliance with company procedures.
  • Manage cash drawer operations and daily reconciliation; prepare deposits and reports with meticulous attention to accuracy.
  • Deliver exceptional client service and clienteling: greet guests, respond to inquiries, make product recommendations and support client follow-up.
  • Support sales floor activities and visual merchandising standards to uphold the brand’s presentation and assist in achieving store KPIs.
  • Adhere to loss-prevention protocols and company policies; escalate discrepancies and suspicious activity according to established procedures.
  • Assist with opening and closing duties, inventory counts and merchandise replenishment as required.

Qualifications

  • Proven experience handling cash and operating point-of-sale systems in a retail environment.
  • Strong numerical accuracy and attention to detail for cash reconciliation and transaction processing.
  • Excellent interpersonal and communication skills with a client-focused attitude.
  • Demonstrated integrity, reliability and adherence to loss-prevention and compliance protocols.
  • Flexible availability, including evenings, weekends and holiday periods typical to luxury retail schedules.

Skills

Cash handling and reconciliation Point-of-Sale (POS) systems Clienteling and customer service Visual merchandising and store standards Inventory control fundamentals

Experience

Preferred 2+ years of retail cash-handling experience, ideally within premium or luxury retail environments; prior client-facing sales experience is advantageous.

Education

High school diploma or equivalent.

Workplace

The successful candidate will be located in New York, New York, USA. 1.625 luxury roles are listed in New York on Cerulean, 1148 posted in the last 48 hours. Across the New York region, Cerulean lists 1.746 open positions — 1169 listed in the past two days. Cerulean currently advertises 3.480 open roles in USA, including 1337 added in the last 48 hours.

Culture

Coach combines a legacy of American leathercraft with a contemporary, client-centric retail culture. As part of Tapestry, the brand fosters collaborative store teams, development of frontline talent and a polished boutique environment focused on elevated guest experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.