Coach Lead Cashier
- Employment
- Part-Time
- Seniority
- Lead
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a contemporary American luxury house known for its leather goods, handbags and lifestyle accessories. As a member of Tapestry, Inc., Coach blends heritage craftsmanship with modern design and operates globally across retail, wholesale and digital channels, offering structured career paths within a fashion-focused corporate and store environment.
Coach seeks a Lead Cashier to oversee point-of-sale operations and customer transactions at the retail store. This role is critical to delivering an exceptional customer experience through efficient, friendly service at the cashwrap. The Lead Cashier manages end-of-shift audits, processes returns and repairs, trains team members, and represents Coach as a brand ambassador while maintaining composure in fast-paced retail environments.
Role & Responsibilities
- Greet customers warmly and act as an Insider Program ambassador
- Engage customers at cashwrap and in line; assess needs and provide appropriate solutions
- Capture customer information accurately and securely using point-of-sale systems
- Complete end-of-shift audits; process returns, repairs, and damaged items in accordance with store policy
- Maintain SKU accuracy, cashwrap organization, and store cleanliness
- Suggest add-ons and promote gift cards to enhance customer transactions
- Handle cash and payment media accurately; deliver purchases appropriately
- Assist with cashier training and report equipment issues to management
- Demonstrate integrity, ownership, and collaboration with team members
- Remain composed under pressure; multitask and prioritize effectively
- Communicate clearly and confidently; influence customer purchasing decisions
- Adapt to customer needs and maintain awareness of store surroundings
- Display technical proficiency and eagerness to learn new systems and procedures
- Maintain comprehensive knowledge of products, store policies, and competitive offerings
- Represent Coach as a brand ambassador, adhering to Coach Service standards and the Guide to Style
Qualifications
- 1+ years of sales experience in luxury retail or comparable environment
- Demonstrated proficiency with POS systems and point-of-sale operation
- Basic computer competency including iPad, laptop, and Mobile POS platforms
- Ability to read price sheets, release sheets, and inventory documents
- Experience using walkie-talkie communication systems in a retail setting
- Physical ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and maneuver sales floor and stockroom
- Ability to work flexible schedules including nights, weekends, peak seasons, and public holidays
Skills
Experience
1+ years of sales experience in luxury retail or similar fashion retail environment; demonstrated knowledge of fashion trends and competitive landscape.
Education
High school diploma or equivalent; a combination of relevant education and experience will be considered.
Workplace
This position is based in Cypress, Texas, USA, within easy reach of Houston.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.
Culture
Coach cultivates a creative, client-focused culture that values craftsmanship, modern design and commercial rigor. The brand prioritizes inclusive teams, frontline development and mobility across retail and corporate functions within the Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cashier Supervisor», «Senior Cashier», «Cashwrap Lead», «Point of Sale Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.