Coach Boutique Sales Specialist
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house renowned for its leather goods and contemporary accessories. The brand is part of Tapestry, Inc., and is recognised for combining craftsmanship with modern design to deliver elevated, accessible luxury across a global retail network.
Coach in New York is hiring a Sales Associate to deliver luxury client experiences and drive retail sales.
Role & Responsibilities
- Deliver an exceptional, personalised client experience that embodies the Coach brand and drives loyalty.
- Achieve and exceed individual and store sales targets through proactive clienteling and follow-up.
- Maintain up-to-date product knowledge and communicate product stories, features and craftsmanship to clients.
- Process sales transactions, returns and exchanges accurately using the store point-of-sale system and handle cash reconciliation.
- Support visual merchandising standards, stock replenishment, inventory counts and loss-prevention procedures.
- Assist with in-store events, private client appointments and coordinated selling initiatives.
Qualifications
- Outstanding interpersonal and communication skills with a proven ability to build rapport with discerning clients.
- Flexible availability to work retail hours including evenings, weekends and holidays.
- Strong attention to detail and a professional presentation consistent with luxury retail standards.
- Reliable, punctual and able to work both independently and as part of a high-performing store team.
- Multilingual ability is an advantage but not required.
Skills
Experience
Previous retail sales experience preferred, ideally 1–2 years within luxury, premium fashion, or accessories; demonstrated track record of meeting sales targets and delivering high-touch client service.
Education
High school diploma or equivalent; vocational training in retail, fashion or customer service is desirable.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
The Coach retail environment places strong emphasis on craftsmanship, thoughtful design and elevated client service. As part of Tapestry, the brand fosters a collaborative, inclusive workplace that rewards initiative and offers development opportunities across a global retail footprint.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Sales Advisor», «Retail Sales Consultant», «Retail Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.