Coach Boutique Sales Specialist
Coach in New York is hiring a Sales Associate to deliver luxury client experiences and drive retail sales.
Overview
Coach is an American luxury fashion house renowned for its leather goods and contemporary accessories. The brand is part of Tapestry, Inc., and is recognised for combining craftsmanship with modern design to deliver elevated, accessible luxury across a global retail network.
Role & Responsibilities
- Deliver an exceptional, personalised client experience that embodies the Coach brand and drives loyalty.
- Achieve and exceed individual and store sales targets through proactive clienteling and follow-up.
- Maintain up-to-date product knowledge and communicate product stories, features and craftsmanship to clients.
- Process sales transactions, returns and exchanges accurately using the store point-of-sale system and handle cash reconciliation.
- Support visual merchandising standards, stock replenishment, inventory counts and loss-prevention procedures.
- Assist with in-store events, private client appointments and coordinated selling initiatives.
Qualifications
- Outstanding interpersonal and communication skills with a proven ability to build rapport with discerning clients.
- Flexible availability to work retail hours including evenings, weekends and holidays.
- Strong attention to detail and a professional presentation consistent with luxury retail standards.
- Reliable, punctual and able to work both independently and as part of a high-performing store team.
- Multilingual ability is an advantage but not required.
Skills
Experience
Previous retail sales experience preferred, ideally 1–2 years within luxury, premium fashion, or accessories; demonstrated track record of meeting sales targets and delivering high-touch client service.
Education
High school diploma or equivalent; vocational training in retail, fashion or customer service is desirable.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
The Coach retail environment places strong emphasis on craftsmanship, thoughtful design and elevated client service. As part of Tapestry, the brand fosters a collaborative, inclusive workplace that rewards initiative and offers development opportunities across a global retail footprint.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.