Coach Boutique Sales Consultant
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an international luxury accessories and lifestyle brand known for its leather goods and modern American styling. As part of the Tapestry group, Coach operates a global network of boutiques and emphasizes craftsmanship, elevated client service and curated retail experiences.
Coach seeks a Sales Associate in New York, NY to deliver exceptional client service and drive boutique sales.
Role & Responsibilities
- Deliver exceptional, personalized client service that reflects the Coach brand and drives long-term client relationships and loyalty.
- Achieve and exceed individual and store sales targets through active selling, product knowledge and clienteling.
- Execute visual merchandising and store presentation standards to maintain a premium boutique environment.
- Operate POS systems accurately, manage transactions, returns and exchanges, and maintain daily cash-handling procedures.
- Build and maintain client records using CRM and clienteling tools to drive repeat business and targeted outreach.
- Manage stockroom operations, inventory replenishment and assist with receiving and stock audits.
- Support loss-prevention procedures and store security protocols while adhering to brand policies and operational guidelines.
- Participate in store events, product launches and team trainings as required.
Qualifications
- Proven ability to provide high-calibre client service in a retail or luxury environment.
- Strong communication and interpersonal skills with a polished, professional presence.
- Availability to work a flexible schedule including evenings, weekends and holidays.
- Reliable, punctual and able to meet physical demands of a retail role (standing, merchandise handling).
- Legal authorization to work in the United States.
Skills
Experience
Typically 1–2 years of retail sales experience; experience in luxury or premium brands strongly preferred. Demonstrated track record of meeting sales targets and retaining clients is advantageous.
Education
High school diploma or equivalent required; college coursework or degree in business, fashion or a related discipline is a plus.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Coach fosters a client-first retail culture that values craftsmanship, creativity and professional development. Teamwork and continuous learning are emphasized within a fast-paced, service-oriented boutique environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Associate», «Personal Shopper», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.