- Location
- New Taipei City New Taipei Taiwan
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an international luxury accessories and lifestyle brand known for its leather goods and modern American styling. As part of the Tapestry group, Coach operates a global network of boutiques and emphasizes craftsmanship, elevated client service and curated retail experiences.
Coach seeks a Sales Associate to serve as a front-line brand ambassador in its New Taipei City retail location. The role requires delivering elevated, personalized shopping experiences whilst meeting sales targets and supporting daily store operations. This position blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising whilst maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently (purchases, returns, exchanges, online pickups)
- Support inventory cycles including receiving shipments, stocking shelves, and managing product movement
- Assist teammates in functional areas as required
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programmes, and inclusion activities
- Welcome feedback, adapt behaviours, and maintain a calm, professional demeanor
Qualifications
- 1+ years of sales experience, with luxury retail background preferred
- Knowledge of fashion trends and competitor landscape
- Experience with POS operations and basic computer proficiency (iPad/laptop, Mobile POS)
- Ability to work at a fast pace, lift 25 lb regularly (up to 50 lb occasionally), and maneuver sales floor and stockroom
- Strong English language proficiency
- Ability to work flexible schedules including nights, weekends, peak seasons, and public holidays
Skills
Experience
1+ years of sales experience in retail, preferably within the luxury sector. A combination of relevant education and work experience will be considered.
Education
No specific formal education requirement stated; combination of education and sales experience will be considered.
Workplace
The successful candidate will be located in New Taipei City, New Taipei, Taiwan, with easy access to Taipei.
Explore jobs in Taiwan.
Culture
Coach fosters a client-first retail culture that values craftsmanship, creativity and professional development. Teamwork and continuous learning are emphasized within a fast-paced, service-oriented boutique environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.