Coach Boutique Sales Associate
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for its heritage in leather goods and accessories. The brand operates globally within the Tapestry group and combines artisan craftsmanship with contemporary design across boutiques and wholesale channels.
Coach Sales Associate in New York, NY — join Coach as a Sales Associate delivering personalised luxury service in a flagship boutique.
Role & Responsibilities
- Deliver personalised client service and cultivate long-term relationships through proactive clienteling and follow-up communications.
- Achieve and exceed sales targets through consultative selling and upselling of product assortments.
- Maintain exceptional boutique standards including visual merchandising, window presentation, and housekeeping.
- Operate point-of-sale systems accurately; process transactions, returns and exchanges while ensuring cash-handling integrity.
- Manage inventory activities: receive, replenish and cycle-count stock; liaise with stockroom and store leadership on replenishment needs.
- Provide expert product knowledge across leather goods, ready-to-wear and accessories; advise clients on care and product provenance.
- Support store events and product launches, including VIP appointments and private shopping experiences.
- Adhere to loss-prevention protocols, brand compliance and corporate policies at all times.
Qualifications
- Proven interpersonal skills with a track record of delivering high-quality customer service.
- Previous retail experience; experience in luxury or premium fashion brands strongly preferred.
- Strong numeracy and accuracy for transaction processing and stock control.
- Availability to work retail schedules including evenings, weekends and peak holiday periods.
- Legal authorization to work in the hiring country.
Skills
Experience
Typically 1–2 years of retail experience; demonstrable experience in luxury, premium fashion, or boutique environments is preferred.
Education
High school diploma or equivalent; post-secondary study in fashion, retail, or a related discipline is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach places emphasis on craftsmanship, modern luxury and personalised client experiences. The workplace culture blends a fast-paced retail environment with a focus on mentorship, product expertise and brand storytelling.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Associate», «Luxury Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.