Coach Boutique Sales Advisor
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle brand known for its leather goods, ready-to-wear and refined craftsmanship. Part of the Tapestry group, the brand operates a global network of boutiques and wholesale partners and emphasises product heritage, elevated client service and ongoing learning for retail teams.
Coach is hiring a Sales Associate in New York, NY to deliver luxury client service and achieve boutique sales targets.
Role & Responsibilities
- Deliver outstanding, personalised service to clientele, proactively building and maintaining client relationships (clienteling) to drive repeat business.
- Achieve and exceed individual and store sales targets through consultative selling and product storytelling.
- Manage daily point-of-sale transactions, returns and exchanges accurately while ensuring cash-handling and loss-prevention procedures are followed.
- Maintain premium visual merchandising and presentation standards, including window displays and on-floor replenishment.
- Develop and maintain thorough product knowledge across leather goods, accessories and ready-to-wear to advise clients with authority.
- Support inventory counts, stock replenishment and accurate record-keeping; assist with store events and promotional activities.
- Collaborate with store leadership on customer follow-up, CRM updates and execution of sales initiatives.
Qualifications
- High school diploma or equivalent required; bachelor’s degree preferred.
- Eligible to work in the United States.
- Professional, client-focused demeanour with excellent interpersonal and communication skills.
- Ability to work retail hours including evenings, weekends and holidays as required.
Skills
Experience
1–2 years of retail sales experience preferred; prior experience in luxury or premium retail environments strongly preferred.
Education
High school diploma or equivalent; bachelor’s degree preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a collaborative, customer-centric retail culture that values craftsmanship, creativity and professional development. Store teams are trained to deliver elevated service and to represent the brand’s heritage while engaging contemporary clients.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Consultant», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.