- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle brand known for its leather goods, ready-to-wear and refined craftsmanship. Part of the Tapestry group, the brand operates a global network of boutiques and wholesale partners and emphasises product heritage, elevated client service and ongoing learning for retail teams.
Coach seeks a Sales Associate to serve as a front-line brand ambassador at the Taipei location. The role demands delivery of an elevated, personalized shopping experience while meeting personal and store sales goals and supporting daily store operations. This position blends luxury-retail service, omni-channel selling capabilities, and team collaboration to drive brand loyalty and revenue growth within a flexible part-time schedule.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage overall team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor in all customer interactions
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Knowledge of current fashion trends and competitive landscape
- Experience operating point-of-sale (POS) systems and mobile POS platforms
- Basic computer proficiency with iPad, laptops, and mobile devices
- Ability to lift 25 lb regularly and up to 50 lb occasionally; capacity to climb, bend, kneel, and navigate sales floor and stockroom
- Strong English language proficiency
- Luxury retail background, social media expertise, and experience with live-stream shopping or video demonstrations (preferred)
- Clienteling and customer data acquisition skills (preferred)
Skills
Experience
1+ years of sales experience in a retail environment, with luxury retail background strongly preferred. Candidates must demonstrate knowledge of fashion trends, understand the competitive landscape, and show proven ability to achieve sales targets through personalized client engagement.
Education
No formal educational requirement specified; combination of relevant sales experience and demonstrated retail competency will be considered.
Culture
Coach cultivates a collaborative, customer-centric retail culture that values craftsmanship, creativity and professional development. Store teams are trained to deliver elevated service and to represent the brand’s heritage while engaging contemporary clients.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Sales Consultant», «Brand Ambassador», «Customer Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.