Coach Boutique Cashier
Coach is hiring a Cashier in New York — boutique retail role focused on luxury client service, POS operations and cash reconciliation.
Overview
Coach is a globally recognised American luxury leather goods house and lifestyle brand, positioned within the Tapestry, Inc. portfolio. Renowned for craftsmanship and contemporary design, Coach operates a network of flagship boutiques and department store concessions and seeks employees who embody its premium service standards and brand aesthetic.
Role & Responsibilities
- Operate the point-of-sale system to process sales, returns and exchanges accurately while maintaining a polished, client-focused manner.
- Manage cash, card and digital transactions; perform regular cash counts and end-of-day till reconciliation with strict adherence to company controls.
- Deliver elevated customer service and clienteling, building rapport with clientele and supporting upsell and cross-sell opportunities.
- Support boutique merchandising standards: assist with product presentation, replenish floor stock and ensure displays reflect brand guidelines.
- Adhere to loss-prevention procedures and escalate unusual activity or discrepancies to management promptly.
- Collaborate with store colleagues on reservation fulfilment, in-store pickups and special client requests to ensure seamless guest experiences.
- Maintain professional grooming and brand-aligned appearance at all times.
Qualifications
- Demonstrable numeracy and meticulous attention to detail for accurate cash handling and reconciliation.
- Exceptional interpersonal and verbal communication skills with a client-first attitude.
- Ability to remain composed in a fast-paced retail environment and manage multiple service tasks simultaneously.
- Availability to work flexible retail hours, including weekends and holidays.
- Legal authorization to work in the United States.
Skills
Experience
Minimum of 2 years of retail cashier or sales experience, preferably within a luxury or premium-brand environment; demonstrated history of accurate cash management and delivering high-touch service.
Education
High school diploma or equivalent; vocational training in retail, hospitality or customer service preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Coach cultivates a client-centric, design-led retail culture where attention to detail and refined service are paramount. The workplace emphasizes teamwork, professional presentation and development opportunities within a global luxury retail network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.