Coach Boutique Advisor

Location
Employment Part-Time
Seniority Entry-Level
Posted ✦ Today
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Coach in New York, NY is hiring a Sales Associate to deliver luxury client experiences and drive boutique sales.

Overview

Coach is an American luxury accessories and lifestyle brand known for its leather goods, handbags and contemporary ready-to-wear. As part of the Tapestry group, Coach combines heritage craftsmanship with modern design sensibilities and a global retail footprint, offering employees opportunities across retail, creative and corporate functions.

Role & Responsibilities

  • Deliver a distinguished, client-focused sales experience that builds long-term relationships and loyalty.
  • Achieve individual and store sales targets through proactive clienteling, upselling and tailored product recommendations.
  • Maintain expert product knowledge across leather goods, accessories and seasonal collections to advise clients accurately.
  • Operate point-of-sale systems, process transactions and manage returns in accordance with store policies.
  • Support visual merchandising standards and execute planograms to preserve the brand’s aesthetic and presentation.
  • Manage stockroom operations including receiving, inventory counts and replenishment to ensure product availability.
  • Record client information and follow up on appointments, special requests and after-sales service needs.
  • Comply with loss prevention, cash handling and operational procedures to protect store assets.

Qualifications

  • High school diploma or equivalent; vocational or tertiary training in retail, fashion or hospitality is advantageous.
  • Minimum of 1 year retail or customer-facing sales experience; luxury or premium brand experience preferred.
  • Proven ability to meet or exceed sales targets and deliver measurable commercial results.
  • Excellent verbal communication and interpersonal skills with a polished, service-oriented manner.
  • Flexible availability including evenings, weekends and peak seasonal periods.
  • Right to work in the country of employment.

Skills

Clienteling and relationship management Visual merchandising and store presentation Point-of-sale (POS) operations and cash handling Inventory control and stockroom procedures Upselling, cross-selling and consultative selling Strong interpersonal communication and problem-solving

Experience

Preferably at least one year of retail or customer-facing sales experience; experience in luxury or premium fashion retail is highly desirable.

Education

High school diploma or equivalent; additional retail, fashion or hospitality training is a plus.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Coach emphasizes craftsmanship, modern design and elevated client service within a collaborative, creative workplace. Employees are expected to uphold brand standards and contribute to a culture that values attention to detail, inclusivity and commercial excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.