Coach Barista
Coach is hiring a Barista in New York, NY to craft premium beverages and deliver elevated customer service in a luxury retail environment.
Overview
Coach is an American luxury fashion house renowned for its leather goods and ready-to-wear collections. As part of the Tapestry group, the brand operates a global retail network and positions craftsmanship, contemporary design, and elevated client service at the centre of its commercial and retail strategy.
Role & Responsibilities
- Prepare and serve espresso-based and specialty beverages to exacting quality standards, consistently reproducing brand beverage recipes and presentation.
- Operate and maintain espresso machines, grinders and ancillary equipment; perform routine cleaning and basic preventative maintenance to ensure peak performance.
- Deliver personalised, attentive service to a discerning clientele; cultivate relationships and create memorable in-store experiences that reflect the Coach brand.
- Manage cash and electronic transactions accurately using the store POS; process orders and reconcile takings as required by store procedures.
- Maintain strict food safety, hygiene and sanitation standards; follow local regulatory requirements for handling and storing food and beverages.
- Stock, rotate and record inventory for beverage supplies; liaise with store merchandising and operations teams to align service with retail initiatives.
- Uphold visual and service standards across the café area, ensuring presentation and cleanliness align with luxury retail expectations.
Qualifications
- Previous barista or café experience (typically 1+ year) with demonstrated competency on commercial espresso equipment.
- Proven ability to deliver high-touch customer service in a premium or luxury environment.
- Strong numeracy and cash-handling accuracy; experience using POS systems.
- Knowledge of food safety and hygiene practices; relevant certificate (e.g., ServSafe) preferred but not mandatory.
- Professional demeanour, excellent communication skills, and an aptitude for working collaboratively within a retail team.
Skills
Experience
Typically 1+ year of hands-on barista or café service experience; experience serving premium or luxury clientele and working within a retail environment is strongly preferred.
Education
High school diploma or equivalent; vocational training in hospitality or food service is advantageous.
Workplace
The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Culture
Coach cultivates a creative yet disciplined retail culture that values craftsmanship and elevated client experiences. Team members are expected to deliver refined service, collaborate across store functions, and embody the brand’s modern-luxury sensibility.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.