Coach Barista

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Role & Responsibilities

• Greet and assist guests warmly, creating memorable experiences and building lasting customer relationships
• Maintain comprehensive knowledge of menu items, Coach merchandise, and brand heritage to enhance customer engagement
• Meet and exceed sales goals by promoting beverages, food, and merchandise while customizing orders and highlighting limited-availability items
• Operate espresso machines, grinders, and ovens to prepare handcrafted beverages to quality standards
• Support floor sets, replenishment, and visual merchandising to maintain Coach brand standards
• Maintain cleanliness, food safety standards, and compliance with operational policies including cash handling procedures
• Collaborate with team members to solve problems, share selling strategies, and deliver cohesive customer service
• Lift and maneuver merchandise and supplies, including regular lifting of up to 25 lbs and occasional lifting up to 50 lbs; climb, bend, kneel as required for sales floor and stockroom duties

Qualifications

• Prior experience as a barista or in a café setting
• Demonstrated experience in customer-facing roles and task delegation
• Strong organizational skills and proficiency with food and beverage operating systems
• Ability to meet store operating policies and standards, including food safety and cash handling
• Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver sales floor and stockroom environments
• Flexible schedule availability including nights, weekends, busy seasons, and high-traffic retail days including public holidays

Skills

Experience

Prior experience as a barista or in a café setting preferred. Experience in customer-facing roles and delegating tasks required.

Education

High school diploma or equivalent preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 18 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.