Coach Assistant Store Manager
- Location
- Elizabeth New Jersey USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $18.50–31.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle brand known for leather goods and contemporary design. The brand operates globally and is part of Tapestry, Inc., a luxury house that also includes other lifestyle brands. Coach is recognized for craftsmanship, elevated customer service and a retail network that spans flagship stores, boutiques and wholesale partners.
Coach seeks an Assistant Store Manager to support the Store Manager in driving sales performance, operational excellence, and team development at its Jersey Gardens location. This role combines floor leadership with strategic retail operations, requiring proficiency in omni-channel services, clienteling, and talent cultivation. The successful candidate will deliver exceptional customer experiences while maintaining compliance with Coach's service standards and operational protocols.
Role & Responsibilities
- Support Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed
- Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community
- Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision
- Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience
- Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships
- Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects
- Lift and maneuver merchandise and materials throughout sales floor and stockroom environments
Qualifications
- 1+ years of leadership experience in retail or service industries
- Strong customer focus and ability to thrive in a fast-paced environment
- Proven ability to inspire and motivate teams to exceed performance standards
- Excellent communication, problem-solving, and conflict resolution skills
- Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies
- Strong English language proficiency
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally); ability to climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
1+ years of leadership experience in retail or service industries; luxury and fashion background preferred. A combination of education and experience will be considered.
Education
High school diploma or equivalent; a combination of education and experience will be considered in lieu of formal educational credentials.
Workplace
The successful candidate will be located in Elizabeth, New Jersey, USA, with easy access to Newark.
Compensation
The base compensation for this position ranges from USD 18.50 to USD 31.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach emphasizes design-led product, meticulous craftsmanship and a client-first retail philosophy. The workplace is collaborative and development-oriented, offering hands-on managerial experience within a global luxury retail network under the Tapestry umbrella.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Store Manager», «Store Operations Manager», «Retail Assistant Manager», «Store Management Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.