Coach Assistant Store Manager

Employment
Full-Time
Seniority
Supervisor
Compensation
€35,000–55,000/year
Posted
Jun 16, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach seeks Assistant Store Manager in Troyes, France. Lead store operations, sales, and team development with €35,000–€55,000 salary and luxury fashion experience.

Role & Responsibilities

  • Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed
  • Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community
  • Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision
  • Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience
  • Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships
  • Partner with district and corporate leadership to interpret market trends, shape store strategies, and share insights to drive cross-functional projects

Qualifications

  • 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred
  • Strong customer focus and ability to thrive in a fast-paced environment
  • Proven ability to inspire and motivate teams to exceed performance standards
  • Excellent communication, problem-solving, and conflict resolution skills
  • Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies
  • Strong English language proficiency

Skills

Microsoft Office Retail systems Omni-channel services Clienteling strategies Sales forecasting Team leadership Customer service Visual merchandising Inventory management Loss prevention

Experience

1+ years of leadership experience in retail or service industries; a combination of education and experience will be considered. Luxury or fashion background is preferred.

Education

Not specified; a combination of education and experience will be considered.

Workplace

The role is situated in Troyes, Grand Est, France — conveniently close to Paris.

Compensation

The base compensation for this position ranges from EUR 35,000 to EUR 55,000 per annum.

Benefits

1 paid volunteering day per year; learning and development opportunities with the Ambassador Programme; attractive employee discount; compelling incentive programme; regular social events; equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils; internal mobility and career progression opportunities.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Store Operations Manager», «Retail Operations Lead», «Store Leadership Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Assistant Store Manager

Troyes, France

Continue to the application.