Coach Assistant Store Manager

Location
Seniority Supervisor
Posted ✦ Today
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Coach is hiring an Assistant Store Manager in New York, NY — lead retail teams, drive sales and deliver exceptional luxury client experiences.

Overview

Coach is a global luxury accessories and lifestyle brand known for its craftsmanship and contemporary design. As part of the Tapestry portfolio, Coach operates an international retail network and emphasizes brand storytelling, elevated client service and professional development for retail teams.

Role & Responsibilities

  • Support the Store Manager in achieving sales targets, KPIs and profitability metrics through team coaching and performance management.
  • Lead daily store operations including opening and closing procedures, cash handling, visual merchandising and inventory control.
  • Coach, hire and develop sales associates; deliver regular feedback, conduct performance reviews and maintain high standards of client service.
  • Implement brand merchandising standards and execute store-level marketing and promotional activities to maximize conversion and average transaction value.
  • Monitor stock levels, oversee receiving and replenishment processes, and collaborate on loss-prevention measures and compliance with company policies.
  • Prepare and maintain accurate administrative records including staff schedules, sales reports and payroll inputs.

Qualifications

  • Proven supervisory or assistant management experience in luxury, premium or specialty retail.
  • Demonstrated ability to lead and develop sales teams to meet or exceed store targets.
  • Strong commercial acumen with experience managing KPIs such as sales, conversion and average transaction value.
  • Availability to work flexible hours, including weekends, evenings and peak seasonal periods.
  • Authorization to work in the United States (if applicable to location).

Skills

Team leadership and coaching Sales performance management Visual merchandising Inventory control and stock management Loss prevention and cash handling Customer service excellence Schedule and shift management Retail reporting and basic financial literacy

Experience

Typically 2+ years of supervisory or assistant management experience in retail, preferably within luxury, fashion or premium lifestyle brands, with a track record of developing teams and achieving sales targets.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management or a related field preferred.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Coach fosters a customer-centric, performance-driven retail environment that prizes craftsmanship, creativity and professional growth. Working within the Tapestry group, employees benefit from a brand-focused culture that emphasises mentorship, brand education and global career pathways.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.