Coach Assistant Store Manager

Employment
Full-Time
Seniority
Supervisor
Compensation
$27.50–40/hour
Posted
Jun 5, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Assistant Store Manager I in Markham, Ontario – retail operations & team leadership role at Markville Shopping Center.

Role & Responsibilities

  • Support day-to-day store operations and sales floor management
  • Assist in managing stockroom inventory and merchandise organization
  • Provide leadership support to sales team members
  • Ensure customer service excellence and satisfaction
  • Maintain store presentation and visual merchandising standards
  • Participate in staff scheduling and training initiatives
  • Handle cash management and point-of-sale operations
  • Report to Store Manager on operational metrics and performance

Qualifications

  • Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally)
  • Ability to climb, bend, kneel, and maneuver on sales floor and stockroom
  • Strong customer focus and interpersonal skills
  • Demonstrated drive for results and performance excellence
  • Ability to work in a fast-paced retail environment
  • Capacity to handle ambiguity and adapt to change
  • Prior retail management or supervisory experience preferred

Skills

Retail operations management Customer service Team leadership Cash handling Inventory management Visual merchandising Point-of-sale systems Communication Problem-solving

Experience

Prior supervisory or management experience in retail is preferred; however, strong retail experience with demonstrated leadership potential may be considered.

Education

High school diploma or equivalent; further retail management training or certification is advantageous.

Workplace

This position is based in Markham, Ontario, Canada, within easy reach of Toronto.

Compensation

The base compensation for this position ranges from USD 27.50 to USD 40 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Director», «Store Operations Manager», «Deputy Store Manager», «Store Management Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Assistant Store Manager

Markham, Canada

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