Coach Assistant Store Manager
Coach in Clinton, CT seeks an Assistant Store Manager. Hourly pay $18.50–$31.50; responsible for sales, operations and team development.
Overview
Coach is a global American fashion house known for luxury leather goods and ready-to-wear, rooted in New York City. The brand is part of the Tapestry portfolio, a multinational house of consumer luxury labels; Coach emphasizes craftsmanship, accessible luxury, and customer-centric retail experiences across a global store network.
Role & Responsibilities
- Drive store sales and category growth by developing and executing sales strategies and clienteling initiatives in partnership with the Store Manager.
- Coach, mentor and develop store staff; evaluate performance, deliver timely feedback and create action plans to build a high‑performing talent bench.
- Manage daily store operations including POS, inventory, merchandising, payroll, scheduling and loss prevention to meet Coach operational standards.
- Forecast, plan and budget with the Store Manager to align staffing and financial resources with business needs.
- Represent the brand in-market through community and mall initiatives, events and customer outreach to build local loyalty.
- Resolve customer issues decisively and maintain high standards of service and brand presentation across the sales floor and stockroom.
- Recruit, interview and onboard new hires; delegate responsibilities and empower associates to achieve personal and store KPIs.
- Ensure interior and exterior store upkeep and safety by coordinating with corporate partners for esthetic and maintenance needs.
Qualifications
- 1–3 years of prior management experience in a luxury or premium retail environment preferred.
- High school diploma or equivalent required; college degree preferred.
- Proven ability to coach, develop and manage retail teams to achieve sales and service targets.
- Flexible availability to work nights, weekends, holidays and other high retail traffic days.
- Ability to safely lift and carry up to 25 pounds frequently and occasional loads up to 50 pounds; ability to climb, bend and kneel as required.
Skills
Experience
1 to 3 years of prior supervisory or management experience in a retail environment; experience in luxury or fashion retail is preferable and familiarity with marketplace trends and competitive landscape is expected.
Education
High school diploma or equivalent required; college degree preferred.
Workplace
This position is based in Clinton, Connecticut, USA, within easy reach of New Haven. Cerulean lists 5 open roles in Clinton. The broader Connecticut area accounts for 18 active listings on Cerulean. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Compensation
The base compensation for this position ranges from USD 18.50 to USD 31.50 per hour.
Benefits
Medical, dental and vision insurance; life and disability insurance; 401(k) savings plan enrollment for eligible employees; paid time off for wellness and vacation; employee merchandise discounts; incentive compensation.
Culture
Coach fosters an inclusive, creative and customer-focused retail culture rooted in New York heritage. As part of the Tapestry group, the brand prioritizes employee development, collaboration and a performance-driven approach to delivering accessible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.