- Location
- 432 Orland Square Drive, D07A (View map)Orland Park, IL 60462USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 16, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach seeks an Acting Lead Supervisor in Orland Park, Illinois. The role calls for strong customer focus, results orientation, adaptability, interpersonal skills, and the ability to develop employees and build effective teams; it also involves regularly lifting at least 25 lbs and occasionally up to 50 lbs. The stated base pay range is $16.00–$24.75, with pay subject to applicable minimum-wage and other pay laws.
Qualifications
- Ability to regularly lift at least 25 lbs and occasionally lift up to 50 lbs, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.
- Demonstrates courage, providing direct, complete, actionable positive and corrective feedback; addressing people issues promptly and taking negative action when necessary.
- Demonstrates creativity, generating original ideas and making connections among previously unrelated concepts.
- Maintains customer focus by understanding customer expectations, using firsthand customer feedback to improve products and services, and building effective, trusted relationships.
- Deals effectively with ambiguity, change, risk, and uncertainty, and can make decisions without having the full picture.
- Drives results, consistently pursuing and exceeding goals and encouraging others to deliver results.
- Demonstrates interpersonal savvy, building constructive relationships through diplomacy and tact and defusing high-tension situations.
- Learns quickly from new challenges, analyzes successes and failures, adapts to change, and experiments to find solutions.
- Demonstrates strategic agility by anticipating future trends and consequences and developing credible visions, strategies, and plans.
- Develops direct reports and others through challenging assignments, frequent development discussions, individualized development plans, and support for career growth.
- Builds effective teams by fostering strong morale, open dialogue, shared accountability, and a sense of belonging.
Skills
Workplace
The successful candidate will be located in Orland Park, Illinois, USA, with easy access to Chicago.
Explore jobs in the USA.
Benefits
Medical, dental, vision and disability insurance; 401(k); paid parental leave; commuter benefits; tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Acting Floor Supervisor», «Acting Retail Team Supervisor», «Acting Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.