Clinique TikTok Social Commerce Manager
- Employment
- Contract
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Sep 30, 2026
About Clinique
Clinique, founded in 1968 and part of The Estée Lauder Companies, is a pioneering prestige beauty brand built on dermatologist-developed skincare, rigorous testing, and a promise of effective, individualized care. As an employer, Clinique offers professionals the opportunity to contribute to a globally respected house where science, service, and innovation meet. Its teams are united by a commitment to skin expertise, inclusive beauty, and trusted client relationships, whether in retail, education, marketing, product development, or corporate functions. Employees join a culture that values precision, learning, collaboration, and the confidence that comes from helping people achieve healthy, radiant skin.
TikTok Social Commerce Manager at Clinique and Dr Jart+ in London—12-month contract managing TikTok Shop operations, campaigns, and performance.
Role & Responsibilities
- Build and manage the TikTok Shop marketing calendar in partnership with the TikTok Affiliate & Live Manager, brand teams, and agency partners
- Serve as the final point of approval for TikTok-led campaigns, including Mega Sales, Creator Days, and platform-initiated initiatives
- Lead product launches, hero pushes, and promotional activity timing to maximise sales impact in alignment with the wider marketing calendar
- Own stock forecasting (saleable inventory and affiliate sampling) and demand planning for TikTok Shop in collaboration with Demand & Supply Chain teams
- Coordinate with brand teams to ensure hero SKUs and new launches are TikTok-ready with sufficient allocation
- Review, approve, and optimise product listings, imagery, copy, promotions, pricing, and bundles prepared by the agency
- Identify opportunities for content and product page optimisation to improve click-through and conversion rates
- Lead weekly business reviews with brand and agency teams, analysing performance across sales, GMV, conversion, and promotional metrics
- Translate reports and analytics insights into brand-focused recommendations and strategic adjustments
- Monitor competitor performance on TikTok Shop to identify emerging trends, category opportunities, and market risks
- Maintain strong working relationships with TikTok partners and coordinate platform updates with internal teams
- Work with Customer Service to ensure consistent support flows and seamless customer experience on the platform
- Manage agency partner relationships, ensuring contractual agreements are met across shop operations, campaign setup, and performance reporting
Qualifications
- Extensive experience in digital commerce or eCommerce management
- Strong commercial acumen with demonstrated ability to interpret performance data and drive decisions
- Excellent stakeholder management and cross-functional communication skills
- Knowledge of TikTok Shop and social commerce trends
- Proven ability to manage complex projects with multiple internal and external stakeholders
- Experience with campaign planning, execution, and performance analysis in a fast-paced environment
Skills
Experience
Extensive background in digital commerce or eCommerce management, with demonstrated success managing multi-brand campaigns and external partnerships. Experience working with social commerce platforms, live-streaming environments, or affiliate-driven channels is advantageous. The ideal candidate has successfully managed high-growth, fast-paced environments requiring agility, commercial rigour, and cross-functional collaboration.
Education
Not specified
Workplace
The role is situated in London, England, UK.
Benefits
1 day working from home; 25 days annual leave (excluding bank holidays); 1 day annual leave to celebrate birthday; holiday purchase opportunity; bonus opportunity; ability to work remotely or abroad up to 18 days per calendar year; summer Fridays; generous staff discount; mental health and wellbeing initiatives; benefits platform with exclusive discounts and offers; employee resource groups; LinkedIn Learning access
Culture
Clinique fosters a science-led, service-oriented workplace where teams are encouraged to combine dermatological expertise with empathy and personalized care. As part of a global prestige beauty environment, the brand values inclusivity, continuous learning, and high standards of professionalism, empowering employees to help clients feel confident in their skin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clinique, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Social Commerce Operations Manager», «Digital Commerce Specialist», «Platform Commerce Lead», «E-Commerce Channel Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.