Clinique Manager, E-Commerce – North America
- Employment
- Full-Time
- Seniority
- Manager
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Sep 22, 2026
Clinique seeks an E-Commerce Manager for North America to lead TikTok Shop strategy and social commerce initiatives in New York.
Role & Responsibilities
- Define and champion the TikTok Shop strategy for assigned brands, designing and executing a comprehensive calendar encompassing owned accounts, retailer partnerships, bundling, events, Live sessions, and promotional activities aligned with brand priorities
- Develop and approve assortment and key product bundles, aligning recommendations with brand objectives and key retail events
- Establish and oversee discounting strategy in consultation with brand teams and the central TikTok Shops team
- Lead creator management and product-seeding strategy, including brief development, talent identification, commission structuring, and sampling allocation
- Design and own the Live shopping calendar, including talent curation, broadcasting cadence, brand guidelines development, and performance testing
- Measure and report on TikTok Shops performance across the broader brand ecosystem, socializing insights and adapting strategy based on findings
- Lead retail partnership pilots, identifying differentiated opportunities and maximizing platform potential
- Collaborate with cross-functional teams including Online, Marketing, and central platform teams to ensure seamless execution
Qualifications
- Minimum 5+ years of e-commerce, digital marketing, social commerce, or omnichannel retail experience
- Demonstrated expertise with retail e-commerce platforms, marketplaces, and social-commerce channels; TikTok Shop, Amazon, creator programs, or Live shopping experience strongly preferred
- Beauty, skincare, or consumer-products industry background preferred
- Strong commercial and analytical capabilities with the ability to translate performance metrics into actionable recommendations
- Exceptional ability to communicate, collaborate, and influence across brands, functions, agencies, platforms, retail partners, and all organizational levels
- Detail-oriented, highly organized, and proactive problem-solver with robust project management capabilities
Skills
Experience
5 years of related experience in e-commerce, digital marketing, social commerce, or omnichannel retail. Experience managing retailer e-commerce, marketplace platforms, or social-commerce channels—particularly TikTok Shop, Amazon, or Live shopping environments—is strongly preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clinique, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-Commerce Strategy Manager», «Digital Channels Manager», «Online Sales Manager», «Social Commerce Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.