- Employment
- Part-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Oct 24, 2026
About Clinique
Clinique, founded in 1968 and part of The Estée Lauder Companies, is a pioneering prestige beauty brand built on dermatologist-developed skincare, rigorous testing, and a promise of effective, individualized care. As an employer, Clinique offers professionals the opportunity to contribute to a globally respected house where science, service, and innovation meet. Its teams are united by a commitment to skin expertise, inclusive beauty, and trusted client relationships, whether in retail, education, marketing, product development, or corporate functions. Employees join a culture that values precision, learning, collaboration, and the confidence that comes from helping people achieve healthy, radiant skin.
Clinique is seeking a part-time Counter Manager at Myer Melbourne to lead, coach and develop Sales Associates and deliver sales, service and operational targets. The role owns business planning, customer acquisition and retention, in-store events, customer relationship management and team performance, with exposure to consumer insights and front-line marketing.
Role & Responsibilities
- Lead, coach and develop Sales Associates to achieve sales, customer service and operational targets.
- Create and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, customer relationship management and leadership of a high-performing team.
- Pursue business planning, consumer insights, event management, customer relationship management and front-line marketing to support progression within the beauty industry.
- Guide team performance and hold team members accountable.
Qualifications
- Retail sales experience.
- Team leadership experience.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of computerised systems, including email and Microsoft Excel.
- Effective verbal and written communication skills and excellent interpersonal skills.
- Quality customer service skills and the ability to win people over.
- Results-oriented, with strong drive to meet objectives and standards.
- Ability to pursue goals beyond what is required or expected.
- Ability to recognise others’ development needs and strengthen their capabilities.
- Ability to anticipate, recognise and meet customer needs.
- Ability to handle difficult and tense customer service situations with diplomacy and tact.
- Ability to cultivate and maintain extensive informal networks.
- Ability to model respect, helpfulness and cooperation.
- Strong attention to detail and organisational skills.
- Ability to work autonomously and contribute to a team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact and discretion when dealing with people.
Skills
Experience
Retail sales and team leadership experience; experience in strategic planning and execution. The required degree of experience depends on the business and store size.
Workplace
The successful candidate will be located in Melbourne, Victoria, Australia.
Explore jobs in Australia.
Benefits
Progressive career opportunities, training and development, and a competitive remuneration and benefits package.
Culture
Clinique fosters a science-led, service-oriented workplace where teams are encouraged to combine dermatological expertise with empathy and personalized care. As part of a global prestige beauty environment, the brand values inclusivity, continuous learning, and high standards of professionalism, empowering employees to help clients feel confident in their skin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clinique, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Beauty Department Manager», «Cosmetics Counter Supervisor», «Beauty Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.