Clinique Counter Manager Lead
- Location
- TrowbridgeWiltshireUK
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Clinique Counter Manager Lead, Boots Trowbridge (20.5 hrs/week) — drive sales, visual merchandising and consumer experiences for Estée Lauder.
Role & Responsibilities
- Drive sales turnover and market share through consumer-focused selling, providing excellent service and maintaining premium retail standards
- Achieve and manage daily and weekly sales targets, utilizing commercial reports to inform decision-making and optimize performance
- Maintain credible brand image and brand ambassador responsibilities, ensuring brand values are represented and brought to life at all times
- Plan and execute visual merchandising layouts in accordance with brand guidelines and within agreed timescales
- Manage daily stock replenishment and promotions, ensuring all actions align with company guidelines and maximize sales performance
- Deliver excellence in customer service by implementing measures to improve service levels, manage refunds and complaints, and foster a zero-complaint culture
- Plan and implement local marketing and events initiatives aligned with retailer activity and brand strategy
- Maintain awareness of competitor activities, missed opportunities, and product trends to enhance business performance
- Ensure operational excellence through adherence to store procedures, health and safety compliance, security policies, and retail standards audits
- Leverage digital tools and social media to maintain updated product knowledge, protect brand image, and drive consumer recruitment and retention
Qualifications
- Proven experience in fast-paced retail and/or consumer-facing environments
- Demonstrated ability to drive self-development and professional growth
- Commercial understanding and awareness of the beauty and retail industry
- Effective communication, organization, and prioritization skills
- Knowledge of point-of-sale systems and retail operations management
Skills
Experience
Proven experience in fast-paced retail and consumer-facing environments, with demonstrated commercial understanding and awareness of the beauty and retail industry.
Education
No formal education requirements specified; commercial awareness and retail knowledge preferred.
Workplace
The successful candidate will be located in Trowbridge, Wiltshire, UK, with easy access to Bristol.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clinique, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Counter Supervisor», «Beauty Counter Lead», «Point of Sale Manager», «Counter Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.