- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Clinique
Clinique, founded in 1968 and part of The Estée Lauder Companies, is a pioneering prestige beauty brand built on dermatologist-developed skincare, rigorous testing, and a promise of effective, individualized care. As an employer, Clinique offers professionals the opportunity to contribute to a globally respected house where science, service, and innovation meet. Its teams are united by a commitment to skin expertise, inclusive beauty, and trusted client relationships, whether in retail, education, marketing, product development, or corporate functions. Employees join a culture that values precision, learning, collaboration, and the confidence that comes from helping people achieve healthy, radiant skin.
A leadership opportunity to manage a prestige beauty counter at a high-traffic retail location, directing a team of Sales Associates towards achieving sales, customer service, and operational targets. The successful candidate will develop and execute a strategic business plan focused on customer retention, in-store events, and relationship management, leveraging business planning, consumer insights, and front-line marketing expertise to drive performance.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute an agile business plan to recruit and retain customers through strategic targeting and impactful in-store events
- Manage customer relationship initiatives and drive exceptional service delivery
- Direct team performance and hold staff accountable to quality standards
- Manage financial planning and resource allocation for the counter
- Execute strategic planning and monitor business performance metrics
Qualifications
- Proven retail sales experience with demonstrated team leadership capability
- Strategic planning and execution experience
- Proficiency with computerised systems, email, and Microsoft Excel
- Excellent verbal and written communication skills with strong interpersonal abilities
- Quality customer service expertise with ability to build customer relationships
- High attention to detail and organisational competency
- Ability to manage difficult customer service situations with diplomacy and discretion
Skills
Experience
Retail sales experience with proven team leadership capability in a fast-paced retail environment. Experience in strategic planning, execution, and financial resource management required. Exposure to business planning, consumer insights, and point-of-sale management is advantageous.
Education
No specific educational requirement stated; experience-based qualification preferred.
Workplace
The successful candidate will be located in Edinburgh, Scotland, UK.
Explore jobs in Scotland or in the UK.
Culture
Clinique fosters a science-led, service-oriented workplace where teams are encouraged to combine dermatological expertise with empathy and personalized care. As part of a global prestige beauty environment, the brand values inclusivity, continuous learning, and high standards of professionalism, empowering employees to help clients feel confident in their skin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clinique, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Sales Manager - Beauty Counter», «Retail Manager - Cosmetics», «Point of Sale Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.