Clinique Counter Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Counter Manager position at Clinique, Bracknell. Lead sales team, drive business growth in prestige beauty retail.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute an agile business plan focused on customer acquisition, retention, and strategic market targeting
- Manage all point-of-sale operations, including inventory, cash handling, and daily reconciliation
- Organize and execute in-store events and promotional campaigns to drive customer engagement and sales
- Build and maintain strong customer relationships through exceptional service delivery and personalized engagement
- Oversee the recruitment, onboarding, and performance management of the sales team
- Analyze business performance metrics, consumer insights, and market trends to inform strategic decisions
- Ensure compliance with brand standards, company policies, and visual merchandising guidelines
- Monitor and report on KPIs, sales figures, and team performance to senior management
Qualifications
- Proven retail sales experience with demonstrated team leadership capabilities
- Strong verbal and written communication skills with excellent interpersonal abilities
- Results-oriented mindset with drive to meet or exceed sales and operational objectives
- Ability to handle complex customer situations with diplomacy, tact, and professionalism
- High attention to detail and strong organizational skills
- Proficiency with computerized systems, email, and Microsoft Excel
- Strategic planning and business management experience
- Financial acumen with ability to develop budgets and manage resources effectively
- Ability to work both autonomously and collaboratively within a team environment
Skills
Experience
Proven experience in fast-paced retail environments with demonstrated team leadership and business management capabilities. Experience in strategic planning, customer relationship management, and achieving sales targets is essential. Candidates who have progressed from Sales Associate to team leadership roles are particularly encouraged to apply.
Education
No specific educational qualification stated; retail or business-related qualification advantageous.
Workplace
The successful candidate will be located in Bracknell, England, UK, with easy access to London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clinique, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Point of Sale Manager», «Sales Team Lead», «Retail Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.