- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 24, 2026
About Clinique
Clinique, founded in 1968 and part of The Estée Lauder Companies, is a pioneering prestige beauty brand built on dermatologist-developed skincare, rigorous testing, and a promise of effective, individualized care. As an employer, Clinique offers professionals the opportunity to contribute to a globally respected house where science, service, and innovation meet. Its teams are united by a commitment to skin expertise, inclusive beauty, and trusted client relationships, whether in retail, education, marketing, product development, or corporate functions. Employees join a culture that values precision, learning, collaboration, and the confidence that comes from helping people achieve healthy, radiant skin.
Clinique Counter Lead at Boots Lowestoft (19 hours per week over 3 days). The Counter Lead drives sales turnover and market share whilst maintaining a credible brand image, delivering consumer-focused service excellence, and executing comprehensive retail operations including visual merchandising, stock management, and campaign delivery.
Role & Responsibilities
- Drive sales turnover and market share through consumer-focused retail excellence
- Maintain brand image and values at all times, serving as a brand ambassador
- Achieve daily and weekly sales targets whilst maximising revenue through premium service delivery
- Execute visual merchandising layouts according to brand guidelines and timescales
- Manage daily stock replenishment and maintain inventory control to minimise loss
- Deliver consumer recruitment and retention strategies to grow a loyal customer base
- Execute local marketing initiatives and brand events aligned with retailer activity
- Monitor competitor activities and identify opportunities to protect brand position
- Maintain retail standards across product displays, housekeeping, messaging, and pricing
- Develop comprehensive product knowledge to deliver an industry-leading consumer experience
- Manage refunds and complaints in line with company guidelines to satisfactory resolution
- Ensure health and safety compliance and maintain auditable processes
- Leverage digital tools and omnichannel opportunities to drive business growth
- Lead team efforts to create a culture of service excellence and consumer satisfaction
Qualifications
- Experience in a fast-paced retail and/or consumer-facing environment
- Commercial understanding and awareness of the beauty and cosmetics industry
- Effective communication, organisation, and prioritisation skills
- Ability to drive self-development and continuous improvement
Skills
Experience
Experience in a fast-paced retail and/or consumer-facing environment, demonstrating strong commercial awareness and the ability to drive sales performance through excellent customer service.
Workplace
This position is based in Lowestoft, England, UK, within easy reach of Norwich.
Explore jobs in England or in the UK.
Culture
Clinique fosters a science-led, service-oriented workplace where teams are encouraged to combine dermatological expertise with empathy and personalized care. As part of a global prestige beauty environment, the brand values inclusivity, continuous learning, and high standards of professionalism, empowering employees to help clients feel confident in their skin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clinique, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Lead», «Brand Ambassador», «Point of Sale Manager», «Retail Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.