Clinique Counter Lead
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Counter Lead at Clinique in Boots Glasgow – part-time beauty retail position driving sales and brand excellence.
Role & Responsibilities
- Drive sales turnover and market share whilst maintaining a consumer-focused approach
- Reflect a credible and professional brand image to all internal and external stakeholders at all times
- Maximise sales performance through selling excellence, exceptional service delivery, and adherence to retail standards
- Achieve and monitor daily and weekly sales targets
- Ensure awareness of all additional sales channels including events, omnichannel, and digital opportunities
- Monitor competitor activities and identify missed market opportunities
- Leverage social media effectively to drive business and protect brand reputation
- Deliver the brand strategy and execute local marketing and event initiatives aligned with retailer activity
- Establish and maintain measures to continually improve service levels and create a zero-complaints culture
- Act as brand ambassador, embodying and representing brand values consistently
- Manage all refunds and complaints in accordance with company guidelines, consulting with the Area Manager as required
- Maintain up-to-date product knowledge via digital tools to deliver industry-leading consumer experiences
- Develop and execute consumer recruitment and retention strategies to build a loyal customer base
- Ensure delivery of consistent excellence in product presentation, housekeeping, displays, messaging, and pricing
- Review retail standards daily and maintain them to company specifications
- Manage deliveries, stock movements, and associated administration within agreed timeframes
- Execute all auditable processes and administration to company standards and implement corrective actions
- Fulfil all information requests accurately and within set deadlines
- Minimise stock loss by correctly implementing company security policies and procedures
- Create and maintain a safe working environment whilst adhering to company and retailer health and safety policies
- Manage daily replenishment and take appropriate corrective action when necessary
- Utilise commercial reports to optimise sales performance and inform decision-making
- Plan and deliver visual merchandising layouts in accordance with guidelines and timescales
- Identify and address stock package issues, escalating to Area Manager when appropriate
- Manage all promotions and discounts in line with company guidelines
- Identify trends and make recommendations to enhance product performance
Qualifications
- Experience in a fast-paced retail and/or consumer-facing environment
- Ability to drive self-development
- Commercial understanding and awareness of the beauty industry
- Effective communication, organisation and prioritisation skills
Skills
Experience
Experience in a fast-paced retail and/or consumer-facing environment is required, ideally within luxury beauty or selective retail. Demonstrated ability to drive sales performance and maintain operational excellence whilst managing multiple priorities.
Education
No formal education requirement specified.
Workplace
This position is based in Glasgow, Scotland, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clinique, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Supervisor», «Sales Lead», «Point of Sale Lead», «Retail Counter Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.