Clinique Affiliate and Live Manager

About Clinique

Clinique, founded in 1968 and part of The Estée Lauder Companies, is a pioneering prestige beauty brand built on dermatologist-developed skincare, rigorous testing, and a promise of effective, individualized care. As an employer, Clinique offers professionals the opportunity to contribute to a globally respected house where science, service, and innovation meet. Its teams are united by a commitment to skin expertise, inclusive beauty, and trusted client relationships, whether in retail, education, marketing, product development, or corporate functions. Employees join a culture that values precision, learning, collaboration, and the confidence that comes from helping people achieve healthy, radiant skin.

Role & Responsibilities

• Define and implement affiliate strategy across UK brands, aligning activity with marketing and commercial priorities, particularly on social commerce platforms such as TikTok Shop.
• Develop and manage affiliate tiers, incentives and communication frameworks tailored to social commerce engagement.
• Serve as the primary contact for affiliate communications, groups and relationship management, including TikTok Shop creators and partners.
• Work with the agency to guide recruitment, onboarding and retention of high-performing affiliates, particularly those active on TikTok Shop and other social commerce channels.
• Ensure affiliate activity complies with brand tone, campaign objectives and platform standards.
• Ensure strong differentiation across makeup brands in the portfolio.
• Support the Education & Artistry team with ongoing affiliate training and education, including weekly webinars and hands-on training events.
• Collaborate with TikTok and brand teams to align affiliate participation with key campaigns, hero product launches and promotional periods, integrating TikTok Shop activations.
• Develop briefs for affiliate mailers with brand marketing and PR teams, ensuring they reflect the brand and are strategically timed for social commerce campaigns.
• Coordinate with CRM and marketing teams on communications to the affiliate network.
• Support the integration of affiliate content into live shopping and TikTok Shop activations to drive engagement and conversion.
• Support daily livestream operations, including scheduling, product selection and pre-live content preparation.
• Provide hosts with campaign briefs, product education and creative direction.
• Monitor live performance, capture key learnings and share insights to improve future sessions.
• Ensure live sessions meet brand standards and commercial objectives.
• Review agency performance reports to assess sales impact, engagement and ROI across affiliate and social commerce channels.
• Identify optimisation opportunities across affiliates, brands and campaigns, including TikTok Shop performance.
• Share insights and recommendations with the Social Commerce Manager and brand teams to inform future strategies.
• Collaborate with the TikTok Account Manager to inform affiliate sampling volumes.
• Monitor competitor affiliate programmes and social commerce trends to identify opportunities and areas for improvement.
• Give the agency strategic direction, brand priorities and campaign objectives, including TikTok Shop affiliate growth targets.
• Review and approve agency affiliate selections, campaign recommendations and performance analyses.
• Ensure agency reporting aligns with brand KPIs and commercial goals, including social commerce metrics.
• Hold regular alignment sessions with the agency to review affiliate results, performance and upcoming activations.

Qualifications

• Strong experience in affiliate, influencer or digital marketing within beauty, fashion or retail.
• Ability to manage large affiliate networks and build long-term relationships.
• Analytical skills to interpret performance data and optimise ROI.
• Excellent communication and stakeholder management skills.
• Highly organised and proactive, with the ability to manage multiple campaigns simultaneously.

Skills

Benefits

One day working from home; 25 days of annual leave excluding bank holidays; one additional annual leave day to celebrate a birthday; holiday purchase option; bonus opportunity; ability to work remotely or abroad for up to 18 days per calendar year; Summer Fridays; staff discount; mental health and wellbeing initiatives; benefits platform with exclusive discounts and offers; employee resource groups; LinkedIn Learning.

Culture

Clinique fosters a science-led, service-oriented workplace where teams are encouraged to combine dermatological expertise with empathy and personalized care. As part of a global prestige beauty environment, the brand values inclusivity, continuous learning, and high standards of professionalism, empowering employees to help clients feel confident in their skin.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.