Clarins Store Manager

About Clarins

Founded in Paris in 1954 by Jacques Courtin-Clarins, Clarins is a family-owned beauty house renowned for its plant-inspired skincare, makeup and spa expertise. Combining scientific research with a close understanding of customers’ needs, the brand has built an international presence while preserving its French heritage. As an employer, Clarins brings together specialists across research, product development, manufacturing, retail and corporate functions, united by a commitment to quality and service. Its emphasis on responsible beauty, innovation and long-term stewardship offers a distinctive professional environment for those seeking to contribute to an established beauty house with an entrepreneurial spirit.

Clarins is seeking a Store Manager for a dedicated retail unit in Ashford, responsible for business performance, team leadership and store operations. This is a 40-hour-per-week maternity cover role.

Role & Responsibilities

• Take autonomous responsibility for a dedicated Clarins retail unit, achieving business objectives, sales targets and operational requirements through team motivation, store management and business growth.
• Plan team resources to deliver customer service that meets business needs.
• Develop Clarins’ ongoing business relationship with location or centre management.
• Maximise opportunities through brand events, new launches and promotions.
• Coach and mentor team members, create individual development plans, support career aspirations, encourage internal mobility and improve employee retention.
• Participate in interactive training and provide feedback based on practical experience and innovative ideas to develop service tools and customer activity.
• As designated key holder, oversee all aspects of store security, including cash handling.
• Take overall accountability for in-store health and safety, including store fire regulations.

Qualifications

• Commercially aware, with a passion for skincare and beauty.
• Able to lead, motivate and develop a team.
• Confident and articulate communicator.
• Numerate, with the ability to interpret business data and create and achieve targets.
• Self-motivated, with an interest in exploring business opportunities and taking initiative.
• Three years of hands-on management experience, with a passion for retail and commercial awareness.
• Exceptional relationship-building and influencing skills with external business partners.
• Demonstrated ability to coach and motivate a team.
• Excellent organisation and planning skills.

Skills

Experience

3 years of hands-on management experience.

Benefits

33 days of annual leave, inclusive of bank holidays; Clarins For You rewards and benefits platform; generous employee discount and training allocation; potential to earn up to 3% performance-based bonus; career development opportunities; access to wellbeing services through the Employee Assistance Programme.

Culture

As a family-owned French beauty group, Clarins combines an entrepreneurial spirit with a culture rooted in botanical expertise, scientific innovation and close attention to customers. Its workplace values collaboration, the transmission of know-how and a shared commitment to responsible beauty, connecting professional excellence with care for people and nature.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.