Clarins CRM Data Analyst

About Clarins

Founded in Paris in 1954 by Jacques Courtin-Clarins, Clarins is a family-owned beauty house renowned for its plant-inspired skincare, makeup and spa expertise. Combining scientific research with a close understanding of customers’ needs, the brand has built an international presence while preserving its French heritage. As an employer, Clarins brings together specialists across research, product development, manufacturing, retail and corporate functions, united by a commitment to quality and service. Its emphasis on responsible beauty, innovation and long-term stewardship offers a distinctive professional environment for those seeking to contribute to an established beauty house with an entrepreneurial spirit.

Clarins seeks a CRM Data Analyst for a fixed-term contract, based in Paris 17 and available as soon as possible. Reporting to the CRM Data Manager, the role turns large-scale data into actionable insights supporting customer understanding, CRM initiatives and product performance through analysis, dashboards, data quality testing and AI tools.

Role & Responsibilities

• Analyze customer, CRM and product data using SQL, statistical modeling and AI, in line with Global Data Team priorities.
• Select appropriate analytical methods to frame and structure each study.
• Extract, clean and process data to ensure analytical reliability and relevance.
• Create clear data visualizations and present findings so business stakeholders can understand and use them.
• Build Power BI dashboards from requirements defined with the Global Data Team.
• Structure data models and queries to ensure dashboards are accurate, scalable and maintainable.
• Select suitable KPIs and visualizations to make insights easy to understand and act on.
• Gather stakeholder needs, iterate on dashboard drafts and validate final outputs.
• Document dashboards and present them to business and technical stakeholders.
• Manage the backlog of requested dashboard changes and maintain existing dashboards.
• Conduct User Acceptance Testing (UAT) on Qlik and Power BI dashboards to verify data reliability and functional compliance before release.
• Support the Data Project Manager in checking and validating data across dashboards and analyses.
• Identify and document anomalies, and follow up with technical teams.
• Coordinate testing phases and timelines with technical teams to deliver releases on time and to a high standard.
• Use AI to deepen and accelerate studies and analyses.
• Test AI-powered tools in day-to-day work and share feedback with the Global Data Team to support its adoption roadmap.

Qualifications

• Master’s degree in Data Analytics, Statistics or a related field, or equivalent experience.
• At least 3–5 years of experience in data analysis, ideally in a retail environment.
• Strong proficiency in SQL and a good understanding of statistical modeling techniques, such as segmentation and scoring.
• Demonstrated experience designing dashboards and using data visualization tools, ideally Power BI.
• A rigorous approach to data testing and quality assurance.
• Ability to use AI tools to enrich analyses and accelerate work.
• Fluent written and spoken English.

Skills

Experience

At least 3–5 years of experience in data analysis, ideally in a retail environment.

Education

Master’s degree in Data Analytics, Statistics or a related field, or equivalent experience.

Workplace

Benefits

Attractive compensation package with profit-sharing and incentive schemes; health insurance; pension plan; transportation benefits; sports and culture benefits; Works Council (CSE) benefits; product allocation; company restaurant; development opportunities and a broad training offer, including unlimited access to the Digital Learning platform; flexible working environment with up to 2 remote-work days per week after 4 months’ seniority.

Culture

As a family-owned French beauty group, Clarins combines an entrepreneurial spirit with a culture rooted in botanical expertise, scientific innovation and close attention to customers. Its workplace values collaboration, the transmission of know-how and a shared commitment to responsible beauty, connecting professional excellence with care for people and nature.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.