- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Clarins
Founded in Paris in 1954 by Jacques Courtin-Clarins, Clarins is a family-owned beauty house renowned for its plant-inspired skincare, makeup and spa expertise. Combining scientific research with a close understanding of customers’ needs, the brand has built an international presence while preserving its French heritage. As an employer, Clarins brings together specialists across research, product development, manufacturing, retail and corporate functions, united by a commitment to quality and service. Its emphasis on responsible beauty, innovation and long-term stewardship offers a distinctive professional environment for those seeking to contribute to an established beauty house with an entrepreneurial spirit.
Clarins Group seeks an experienced Business Manager to lead the Clarins business unit within a retail environment, driving growth and team development while maintaining exceptional customer service standards. The successful candidate will manage team resources, maximize commercial opportunities through brand events and product launches, and maintain competitive awareness across sales and inventory metrics. This role requires proven retail management expertise in the beauty sector, strong team leadership capabilities, and a customer-centric, results-driven approach.
Role & Responsibilities
- Lead and manage the Clarins business unit to drive growth and revenue targets, taking full ownership of account performance and team accountability
- Plan and allocate team resources effectively to deliver superior customer service and meet business objectives
- Identify and maximize commercial opportunities through brand activations, new product launches, and promotional campaigns
- Monitor and maintain accurate stock levels and sales performance while analyzing competitive, departmental, and store performance metrics
- Build strong professional relationships with team members, providing coaching, mentoring, and support for individual development and career progression
- Lead by example, demonstrating commitment to excellence in customer service and brand representation
Qualifications
- Minimum 2 years of management experience, ideally within beauty retail or hospitality
- Extensive background in beauty retail or spa environments
- Exceptional customer service skills with a demonstrated track record of customer satisfaction
- Proven ability to coach, motivate, and develop team members effectively
- Strong communication and analytical capabilities
Skills
Experience
Minimum 2 years in a management role, ideally within beauty or retail sectors. Significant hands-on experience in a beauty retail or spa environment is essential. Demonstrated success in leading retail teams and driving business growth through customer engagement and sales optimization.
Education
No specific educational qualification stated; relevant retail management or beauty industry certification would be advantageous.
Workplace
The successful candidate will be located in Horsham, England, UK, with easy access to London.
Explore jobs in England or in the UK.
Benefits
33 days annual leave (inclusive of bank holidays), Clarins For You rewards and benefits platform, generous employee discount, training allocation, performance-based bonus potential up to 3%, career development opportunities, access to Employee Assistance Programme wellness services, volunteer day scheme.
Culture
As a family-owned French beauty group, Clarins combines an entrepreneurial spirit with a culture rooted in botanical expertise, scientific innovation and close attention to customers. Its workplace values collaboration, the transmission of know-how and a shared commitment to responsible beauty, connecting professional excellence with care for people and nature.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clarins, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Business Manager», «Beauty Business Manager», «Account Manager – Beauty», «Department Manager», «Store Business Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.