- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Clarins
Founded in Paris in 1954 by Jacques Courtin-Clarins, Clarins is a family-owned beauty house renowned for its plant-inspired skincare, makeup and spa expertise. Combining scientific research with a close understanding of customers’ needs, the brand has built an international presence while preserving its French heritage. As an employer, Clarins brings together specialists across research, product development, manufacturing, retail and corporate functions, united by a commitment to quality and service. Its emphasis on responsible beauty, innovation and long-term stewardship offers a distinctive professional environment for those seeking to contribute to an established beauty house with an entrepreneurial spirit.
A global leading skincare and makeup company, Clarins seeks a Beauty Coach to deliver exceptional customer service through engaging skincare conversations, developing brand loyalty, and driving product sales. The role involves maintaining high customer service standards, promoting unique brand differentiation grounded in ingredient stories, creating retail theatre experiences, and consistently achieving sales targets in a fast-paced environment.
Role & Responsibilities
- Maintain a consistently high standard of customer service and comprehensive product knowledge at all times
- Develop skincare conversations with customers, engaging them in the brand journey whilst increasing product sales
- Promote the unique brand differentiation and connect ingredient stories with product benefits and usage instructions
- Create retail theatre to attract and entice customers, incorporating the customer journey as a compelling brand narrative
- Foster customer loyalty and drive repeat purchases through personalized engagement
- Overcome sales challenges with confidence and commercial awareness
- Work flexibly across shifts, including weekends and evenings
Qualifications
- Demonstrated experience in a hands-on beauty or retail role with exceptional customer service skills
- Commercial awareness and proven ability to drive sales
- Excellent communication skills and capability to build relationships quickly
- Passion for skincare and beauty
- Comfortable working in a target-driven environment
- Ability to work flexibly across varying shifts including weekends and evenings
Skills
Experience
Hands-on experience in a beauty or retail environment with proven exceptional customer service skills and demonstrated success in a sales-driven role.
Education
No specific educational requirement stated; secondary education presumed.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
33 days annual leave (inclusive of bank holidays); Clarins For You employee rewards and benefits platform; generous employee discount and training allocation; potential to earn up to 3% performance-based bonus; career development opportunities; access to wellbeing services through the Employee Assistance Programme.
Culture
As a family-owned French beauty group, Clarins combines an entrepreneurial spirit with a culture rooted in botanical expertise, scientific innovation and close attention to customers. Its workplace values collaboration, the transmission of know-how and a shared commitment to responsible beauty, connecting professional excellence with care for people and nature.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clarins, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Coach», «Beauty Advisor», «Skincare Consultant», «Customer Beauty Expert», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.