- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Clarins
Founded in Paris in 1954 by Jacques Courtin-Clarins, Clarins is a family-owned beauty house renowned for its plant-inspired skincare, makeup and spa expertise. Combining scientific research with a close understanding of customers’ needs, the brand has built an international presence while preserving its French heritage. As an employer, Clarins brings together specialists across research, product development, manufacturing, retail and corporate functions, united by a commitment to quality and service. Its emphasis on responsible beauty, innovation and long-term stewardship offers a distinctive professional environment for those seeking to contribute to an established beauty house with an entrepreneurial spirit.
Clarins seeks a passionate Beauty Coach to deliver exceptional skincare consultations and drive customer engagement at its McArthurGlen York location. This role demands excellence in customer service, product knowledge mastery, and the ability to create compelling retail theatre that translates the brand's botanical heritage and ingredient stories into meaningful customer conversations and increased sales.
Role & Responsibilities
- Maintain consistently high standards of customer service and comprehensive product knowledge across all interactions
- Develop skincare consultations with customers, engaging them in the Clarins brand story and journey
- Promote unique brand differentiation by articulating ingredient stories, product benefits, and correct usage protocols
- Create compelling retail theatre experiences that attract customers and present the brand narrative as an engaging customer journey
- Foster customer loyalty initiatives to encourage repeat business and long-term brand advocacy
- Address and overcome sales objections with confidence and professionalism
- Support sales targets in a target-driven retail environment
Qualifications
- Proven experience in a hands-on beauty or retail role with demonstrated exceptional customer service skills
- Commercial awareness and understanding of retail dynamics
- Excellent interpersonal and communication abilities with capacity to build relationships quickly
- Flexibility to work rotating shifts including weekends and evenings
- Passion for skincare, beauty, and wellness industries
Skills
Experience
Experience in a hands-on beauty or retail role with demonstrated exceptional customer service skills and commercial awareness.
Workplace
This position is based in York, England, UK.
Explore jobs in England or in the UK.
Benefits
33 days annual leave (inclusive of bank holidays); Clarins For You Reward and Benefits Platform; generous employee discount and training allocation; potential to earn up to 3% performance-based bonus; career development opportunities; We Care volunteer day; access to Employee Assistance Programme for wellbeing services
Culture
As a family-owned French beauty group, Clarins combines an entrepreneurial spirit with a culture rooted in botanical expertise, scientific innovation and close attention to customers. Its workplace values collaboration, the transmission of know-how and a shared commitment to responsible beauty, connecting professional excellence with care for people and nature.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clarins, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Skincare Consultant», «Beauty Advisor», «Retail Beauty Coach», «Customer Experience Coach», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.