- Location
- Johannesburg Gauteng South Africa
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Oct 15, 2026
About Clarins
Founded in Paris in 1954 by Jacques Courtin-Clarins, Clarins is a family-owned beauty house renowned for its plant-inspired skincare, makeup and spa expertise. Combining scientific research with a close understanding of customers’ needs, the brand has built an international presence while preserving its French heritage. As an employer, Clarins brings together specialists across research, product development, manufacturing, retail and corporate functions, united by a commitment to quality and service. Its emphasis on responsible beauty, innovation and long-term stewardship offers a distinctive professional environment for those seeking to contribute to an established beauty house with an entrepreneurial spirit.
Clarins seeks a Beauty Coach in Johannesburg to deliver personalized consultations and product demonstrations, build customer loyalty, drive sales performance, and maintain excellent counter operations and merchandising. The role also supports customer relationship activities, launches, trade marketing activations, and in-store events.
Role & Responsibilities
- Deliver Clarins’ CARE Selling Ceremony by leading consultations, personalizing beauty rituals, understanding customers’ concerns, demonstrating products according to Clarins protocols, recommending cross-sells and samples, addressing product objections, and conducting one-to-one remote consultations based on Distance Care principles.
- Collect, record, and maintain accurate customer information while observing confidentiality; support store-level CRM activities, including use of the recall system.
- Recommend product combinations and alternatives; stay informed about brand information and share relevant details with customers.
- Act as a brand ambassador by following beauty trends and competitor news, promoting Clarins’ social media and e-commerce presence, and activating the customer network.
- Understand sales KPIs and use action levers to achieve targets; report daily sales and highlight difficulties and recommendations.
- Meet grooming, styling, uniform, and personal hygiene standards, including hair, nails, makeup, and e-attitude; execute POS processes and use POS tools efficiently.
- Support POS administration and hygiene; implement in-store merchandising guidelines; maintain stock, testers, samples, and disposable sales tools; contribute to launches, ongoing trade marketing activations, and in-store events.
- Participate in team goals and planning, execute counter events, maximize new launches, and build customer loyalty.
Qualifications
- Completed Matric is required.
- A Beauty Therapy Diploma is advantageous.
- Cosmetics industry background; knowledge of Clarins products is advantageous.
- Passion for selling; sales experience is advantageous.
- Fluent English; Afrikaans where the consumer profile requires it.
- Align with Clarins’ values: respectful, enthusiastic, cooperative, audacious, and passionate.
- Customer-focused, collaborative, self-motivated, energetic, enthusiastic, and engaged.
- Proactive mindset, curiosity, and eagerness to learn.
- Highly organized with strong attention to detail.
- Self-aware, with good emotional intelligence and control.
- Flexible, positive attitude, and integrity.
Skills
Education
Completed Matric required; a Beauty Therapy Diploma is advantageous.
Workplace
This position is based in Johannesburg, Gauteng, South Africa.
Explore jobs in South Africa.
Culture
As a family-owned French beauty group, Clarins combines an entrepreneurial spirit with a culture rooted in botanical expertise, scientific innovation and close attention to customers. Its workplace values collaboration, the transmission of know-how and a shared commitment to responsible beauty, connecting professional excellence with care for people and nature.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clarins, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Consultant», «Skincare Consultant», «Cosmetics Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.