- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Clarins
Founded in Paris in 1954 by Jacques Courtin-Clarins, Clarins is a family-owned beauty house renowned for its plant-inspired skincare, makeup and spa expertise. Combining scientific research with a close understanding of customers’ needs, the brand has built an international presence while preserving its French heritage. As an employer, Clarins brings together specialists across research, product development, manufacturing, retail and corporate functions, united by a commitment to quality and service. Its emphasis on responsible beauty, innovation and long-term stewardship offers a distinctive professional environment for those seeking to contribute to an established beauty house with an entrepreneurial spirit.
Clarins seeks a Beauty Coach to deliver exceptional customer service and develop skincare conversations at John Lewis Partnership Edinburgh. The role focuses on promoting Clarins' unique brand differentiation through ingredient storytelling and product benefits while creating engaging retail experiences to drive customer loyalty and sales performance.
Role & Responsibilities
- Maintain a consistently high standard of customer service and product knowledge across all customer interactions
- Develop skincare consultations with customers, engaging them in the brand journey while increasing product sales
- Promote the unique brand differentiation and ingredient stories, articulating product benefits and usage guidance
- Create compelling retail theatre to attract and entice customers, incorporating the brand narrative into customer engagement
- Foster customer loyalty initiatives and retention strategies to encourage repeat business
- Overcome selling challenges with confidence and commercial acumen
Qualifications
- Passion for skincare and beauty products
- Confident and articulate communicator
- Customer-focused and results-oriented mindset
- Commercial awareness and sales acumen
- Ability to work flexibly including weekends and evening shifts
- Excellent relationship-building capabilities
Skills
Experience
Hands-on experience in a beauty or retail role with exceptional customer service skills; proven track record in a target-driven environment with pro-active sales opportunity exploration
Workplace
The successful candidate will be located in Edinburgh, Scotland, UK.
Explore jobs in Scotland or in the UK.
Benefits
33 days annual leave (inclusive of bank holidays); generous employee discount; training allocation; potential to earn up to 3% performance-based bonus; Clarins For You reward and benefits platform; career development opportunities; volunteer day programme; access to employee assistance programme and wellbeing services
Culture
As a family-owned French beauty group, Clarins combines an entrepreneurial spirit with a culture rooted in botanical expertise, scientific innovation and close attention to customers. Its workplace values collaboration, the transmission of know-how and a shared commitment to responsible beauty, connecting professional excellence with care for people and nature.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clarins, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Skincare Consultant», «Beauty Sales Coach», «Retail Beauty Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
