- Location
- Cape Town Western Cape South Africa
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Clarins
Founded in Paris in 1954 by Jacques Courtin-Clarins, Clarins is a family-owned beauty house renowned for its plant-inspired skincare, makeup and spa expertise. Combining scientific research with a close understanding of customers’ needs, the brand has built an international presence while preserving its French heritage. As an employer, Clarins brings together specialists across research, product development, manufacturing, retail and corporate functions, united by a commitment to quality and service. Its emphasis on responsible beauty, innovation and long-term stewardship offers a distinctive professional environment for those seeking to contribute to an established beauty house with an entrepreneurial spirit.
Clarins seeks a passionate Beauty Coach to deliver personalized skincare and makeup consultations at the Woolworths Tygervalley location. The role combines customer-facing beauty expertise with sales acumen, requiring the ability to conduct consultations aligned with Clarins' CARE Selling Ceremony, manage customer relationships through CRM systems, and drive business performance against KPIs whilst maintaining exceptional standards of personal grooming and point-of-sale excellence.
Role & Responsibilities
- Lead beauty consultations and personalize skincare rituals based on individual customer concerns and skin assessment
- Demonstrate Clarins products in accordance with established brand protocols and techniques
- Execute cross-sell and cross-sample recommendations to optimize transaction value
- Conduct one-to-one remote consultations following Distance Care principles
- Systematically collect, record, and maintain accurate customer data whilst observing confidentiality requirements
- Support CRM activities and recall systems to build lasting customer relationships
- Stay informed of brand information, product innovations, and competitor activity
- Promote Clarins' 360° brand presence across social media and e-commerce channels
- Understand and activate sales KPIs and performance levers to achieve targets
- Report daily sales figures and identify operational challenges and improvement opportunities
- Maintain rigorous personal grooming and styling standards consistent with Clarins brand guidelines
- Execute point-of-sale processes efficiently using POS systems
- Participate in point-of-sale administration and maintain highest hygiene standards
- Execute merchandising guidelines and maintain optimal stock, testers, and sample levels
- Contribute to product launches, promotional campaigns, and in-store events
Qualifications
- 2 years of experience in beauty retail or skincare consultation
- Knowledge of Clarins products and broader skincare categories (advantageous)
- Proficiency in English; additional language(s) preferred
- Demonstrable passion for beauty trends, innovations, and competitor landscape
- Strong sales orientation with proven ability to close transactions
- Excellent customer service skills and client-focused mindset
- Team collaboration and interpersonal effectiveness
- High level of organization with meticulous attention to detail
- Emotional intelligence and self-awareness
- Flexibility and adaptability in a fast-paced retail environment
- Personal integrity and professional ethics
Skills
Experience
2 years of beauty-related or retail experience, with knowledge of skincare and makeup application preferred.
Education
Good level of secondary or higher education.
Workplace
The successful candidate will be located in Cape Town, Western Cape, South Africa.
Explore jobs in South Africa.
Culture
As a family-owned French beauty group, Clarins combines an entrepreneurial spirit with a culture rooted in botanical expertise, scientific innovation and close attention to customers. Its workplace values collaboration, the transmission of know-how and a shared commitment to responsible beauty, connecting professional excellence with care for people and nature.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clarins, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Skincare Specialist», «Beauty Consultant», «Beauty Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.