- Location
- Johannesburg Gauteng South Africa
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Oct 16, 2026
About Clarins
Founded in Paris in 1954 by Jacques Courtin-Clarins, Clarins is a family-owned beauty house renowned for its plant-inspired skincare, makeup and spa expertise. Combining scientific research with a close understanding of customers’ needs, the brand has built an international presence while preserving its French heritage. As an employer, Clarins brings together specialists across research, product development, manufacturing, retail and corporate functions, united by a commitment to quality and service. Its emphasis on responsible beauty, innovation and long-term stewardship offers a distinctive professional environment for those seeking to contribute to an established beauty house with an entrepreneurial spirit.
Clarins is seeking a Beauty Advisor for its Edgars Eastgate counter to deliver personalised consultations, product demonstrations and customer care while supporting sales targets, CRM, merchandising, launches and in-store events. The role also promotes customer loyalty and Clarins’ brand and digital presence.
Role & Responsibilities
- Represent Clarins as a brand ambassador and educate customers on its “unlimited” philosophy.
- Deliver excellent customer care by listening to and understanding customer concerns, providing personalised beauty advice and ensuring each customer feels valued.
- Lead customer consultations, personalise beauty rituals, demonstrate products according to Clarins protocols, recommend cross-selling and cross-sampling, and address product objections and selling challenges.
- Conduct one-to-one remote consultations in line with Distance Care principles.
- Systematically collect, record and maintain accurate customer data while observing confidentiality.
- Support store-level CRM activities, including use of the recall system.
- Recommend product combinations and alternatives, remain informed about the brand, and share relevant information with customers.
- Follow beauty trends and competitor news; promote Clarins’ social media presence and e-commerce availability.
- Understand sales KPIs and activate appropriate actions to achieve objectives; report daily sales figures and highlight difficulties and recommendations.
- Follow grooming and styling guidelines and wear the Clarins uniform at all times, maintaining standards for hair, uniform, nails, makeup, online conduct and personal hygiene.
- Execute point-of-sale processes and use POS tools correctly to maximise efficiency.
- Support point-of-sale administration and maintain high hygiene standards.
- Implement in-store merchandising guidelines and maintain optimal stocks of products, testers, samples and disposable sales tools.
- Contribute to the execution of launches, ongoing trade marketing activations and in-store events.
- Participate in team objectives, planning and execution of counter events, new-launch activity and customer loyalty initiatives.
Qualifications
- Completed Matric is the minimum educational requirement.
- A Beauty Therapy Diploma is advantageous.
- A cosmetics background is required; knowledge of Clarins products is advantageous.
- Passion for selling; sales experience is advantageous.
- Fluent English; Afrikaans is advantageous where the consumer profile demands it.
- Alignment with Clarins’ values: respectful, enthusiastic, cooperative, audacious and passionate.
Skills
Education
Completed Matric is required. A Beauty Therapy Diploma is advantageous.
Workplace
This position is based in Johannesburg, Gauteng, South Africa.
Explore jobs in South Africa.
Culture
As a family-owned French beauty group, Clarins combines an entrepreneurial spirit with a culture rooted in botanical expertise, scientific innovation and close attention to customers. Its workplace values collaboration, the transmission of know-how and a shared commitment to responsible beauty, connecting professional excellence with care for people and nature.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clarins, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Consultant», «Beauty Specialist», «Skincare Advisor», «Cosmetics Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.