- Location
- Johannesburg Gauteng South Africa
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Oct 15, 2026
About Clarins
Founded in Paris in 1954 by Jacques Courtin-Clarins, Clarins is a family-owned beauty house renowned for its plant-inspired skincare, makeup and spa expertise. Combining scientific research with a close understanding of customers’ needs, the brand has built an international presence while preserving its French heritage. As an employer, Clarins brings together specialists across research, product development, manufacturing, retail and corporate functions, united by a commitment to quality and service. Its emphasis on responsible beauty, innovation and long-term stewardship offers a distinctive professional environment for those seeking to contribute to an established beauty house with an entrepreneurial spirit.
Clarins is seeking a Beauty Coach in Johannesburg to deliver personalized beauty consultations, product demonstrations, customer care, and remote consultations while supporting CRM, sales performance, merchandising, launches, and in-store events. The role calls for completed Matric, a cosmetics background, fluent English, and a passion for selling; a Beauty Therapy Diploma, Clarins product knowledge, sales experience, and Afrikaans where relevant to the consumer profile are advantageous.
Role & Responsibilities
- Represent Clarins as an ambassador of the brand’s distinctive identity and educate customers about its “unlimited” philosophy.
- Deliver attentive customer care by listening to and understanding customer concerns, giving personalized beauty advice, and ensuring each customer feels valued and unique.
- Contribute to team objectives, planning and delivering counter events, maximizing new launches, and building customer loyalty.
- Lead customer consultations and personalize beauty rituals in line with the Clarins CARE Selling Ceremony.
- Demonstrate products according to Clarins protocols, recommend complementary products and samples, and address product objections and sales challenges.
- Conduct one-to-one remote consultations using Distance Care principles.
- Collect, record, and maintain accurate customer data while observing confidentiality; support store-level CRM activities and use the recall system.
- Recommend product combinations and alternatives, stay informed about brand information, and share relevant information with customers.
- Follow beauty trends and competitor news; promote Clarins’ social media presence and e-commerce availability.
- Understand sales KPIs, activate the levers needed to achieve goals, and report daily sales figures, highlighting difficulties and recommendations.
- Follow daily grooming and styling standards and guidelines, wear the Clarins uniform at all times, and maintain high standards of personal hygiene.
- Execute point-of-sale processes and use POS tools correctly to maximize efficiency.
- Contribute to point-of-sale administration and maintain high hygiene standards.
- Implement in-store merchandising guidelines and maintain optimal stock levels of products, testers, samples, and disposable sales tools.
- Support the execution of launches, ongoing trade marketing activations, and in-store events.
Qualifications
- Completed Matric is the minimum educational requirement.
- A Beauty Therapy Diploma is advantageous.
- A cosmetics background is required; knowledge of Clarins products is advantageous.
- A passion for selling; sales experience is advantageous.
- Fluent English; Afrikaans where required by the consumer profile.
- Alignment with Clarins’ values: respectful, enthusiastic, cooperative, audacious, and passionate.
Skills
Education
Completed Matric is the minimum requirement; a Beauty Therapy Diploma is advantageous.
Workplace
This position is based in Johannesburg, Gauteng, South Africa.
Explore jobs in South Africa.
Culture
As a family-owned French beauty group, Clarins combines an entrepreneurial spirit with a culture rooted in botanical expertise, scientific innovation and close attention to customers. Its workplace values collaboration, the transmission of know-how and a shared commitment to responsible beauty, connecting professional excellence with care for people and nature.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clarins, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Coach», «Beauty Consultant», «Skincare Consultant», «Cosmetics Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.