- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Housekeeping, Cleaning & Sanitation
- Posted
- Nov 11, 2026
About Claridge’s
Claridge’s is a Maybourne hotel on Brook Street in London’s Mayfair. Its rooms and public spaces combine Victorian, Art Deco and contemporary design. The hotel operates restaurants, bars, event spaces and a spa, bringing together careers in guest services, housekeeping, culinary work and other hotel departments. Its approach to hospitality places individual guest care and attention to detail at the center of service.
Claridge’s is seeking a Key Room Attendant to maintain immaculate guest rooms and shared areas, replenish supplies, report defects, create memorable guest experiences, support Room Attendant training and periodically supervise a floor. The permanent, full-time role is 40 hours per week, on 8-hour shifts across 5 days per week; candidates need similar experience in a five-star or fine dining environment, knowledge of Forbes and LQA Standards, and eligibility to live and work in the UK with documented evidence.
Role & Responsibilities
- Ensure the highest possible standard of cleanliness, replenish supplies and make guests feel at home.
- Create memorable experiences for guests.
- Keep housekeeping service areas, cupboards and guest corridors clean and tidy.
- Report room defects to maintain the hotel’s standards.
- Assist with training Room Attendants and periodically supervise the entire floor as required by business levels.
Qualifications
- Provide intuitive service and understand guests’ needs to create exceptional experiences and lasting memories.
- Be a team player, eager to learn, take on challenges and develop.
- Have a thorough understanding of Forbes and LQA Standards.
- Be eligible to live and work in the UK and provide documented evidence of eligibility during recruitment.
Skills
Experience
Experience in a similar role within a five-star or fine dining environment.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Benefits are subject to terms and conditions. Benefits include enhanced maternity and paternity pay; holiday allowance increases after 3 and 5 years of service; travel season ticket loans; a pension scheme; subsidised monthly podiatrist and masseuse treatments; flu vaccination vouchers; eye test vouchers and contributions towards glasses; a 24-hour colleague assistance helpline; on- and off-site occupational health services; death-in-service salary contribution; mental and physical wellbeing activities; a complimentary all-day dining staff restaurant; a referral scheme offering up to £1,500; colleague recognition and award programmes; an additional paid day off for birthdays; internal transfer and promotion opportunities; in-house training and development; long-service awards; preferential Maybourne room rates of £50 per overnight stay; a hotel guest experience stay with an overnight stay and dining; a 50% food and beverage discount across Maybourne; social events; wedding and baby gifts; and retirement functions.
Culture
Claridge’s emphasizes personal service and care in the details of a guest’s stay. Its recruitment materials describe collaboration across departments and opportunities for learning and development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.