- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Food & Beverage Service
- Posted
- Nov 11, 2026
About Claridge’s
Claridge’s is a Maybourne hotel on Brook Street in London’s Mayfair. Its rooms and public spaces combine Victorian, Art Deco and contemporary design. The hotel operates restaurants, bars, event spaces and a spa, bringing together careers in guest services, housekeeping, culinary work and other hotel departments. Its approach to hospitality places individual guest care and attention to detail at the center of service.
Claridge’s is seeking a Head Waiter to lead service at Dante Mayfair, delivering polished dining experiences centred on modern Italian cuisine and world-class cocktails. The role is permanent and full-time, with 40 hours per week on a five-days-on, two-days-off shift pattern.
Role & Responsibilities
- Create memorable guest experiences while ensuring service is prompt and professional.
- Oversee a team of waiters and ensure service standards are upheld.
- Oversee and assist with setting up the dining room, including table settings, waiter stations and stock.
- Ensure guests in the assigned section have an unforgettable dining experience.
- Handle complaints promptly and efficiently.
- Ensure compliance with licensing laws and health and safety legislation.
Qualifications
- Demonstrate dedication to Claridge’s and Dante and a commitment to consistent quality in products and service.
- Deliver intuitive service based on a thorough understanding of guests’ needs.
- Be motivated and creative, with experience in a similar role in a five-star or fine-dining environment.
- Show a passion for food and quality products, a team-oriented approach, and an eagerness to learn, take on challenges and develop.
- Be fluent in spoken and written English; a second language is desirable but not essential.
- Be eligible to live and work in the UK and provide documented evidence of eligibility during recruitment.
Experience
Experience in a similar role within a five-star or fine-dining environment.
Workplace
The role is situated in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Excellent salary package; family-friendly policies including enhanced maternity and paternity pay; increased holiday allowance after 3 and 5 years of service; travel season ticket loans; pension scheme; subsidised monthly podiatrist and masseuse treatments; flu vaccination vouchers; eye test vouchers and contributions towards glasses; 24-hour colleague assistance helpline; on- and off-site occupational health service; death-in-service salary contribution; wellbeing activities focused on mental and physical health; complimentary all-day dining staff restaurant; referral scheme with the opportunity to earn up to £1,500; colleague recognition and award programme; colleague-of-the-month awards; an additional paid day off for birthdays; internal transfer and promotion opportunities; in-house training and development; long-service awards; preferential Maybourne room rates of £50 per overnight stay; hotel guest experience stay; 50% food and beverage discount across Maybourne; social events; wedding and baby gifts; retirement functions. Terms and conditions apply to all benefits.
Culture
Claridge’s emphasizes personal service and care in the details of a guest’s stay. Its recruitment materials describe collaboration across departments and opportunities for learning and development.
About Cerulean
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